Country Inn & Suites by Radisson, Springfield Southeast

Fine. Just fine.

Our room was’t ready until after 5. We had a concert and dinner that night. They had a good breakfast!

Exceptional

Clean property. The staff was very nice and helpful. The breakfast was hot and the coffee was good. I will go back.

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Staff was friendly

All the help was very helpful and friendly made you feel like you was at home! A/C wasn't working in room got me other room with working A/C the minute I told the front desk! Great job on making your guests feel like family!

The 1 room was great! Nice staff! The 2nd room was musty, the air conditioner smelled, you can tell there isn't much upgrades/remodeling done, and the breakfasts which are normally great were the same 3 days in a row, we're missing tons of normal stuff that's usually there, and the carts to bring your stuff in were horrible and loud

It was an ok stay. I got double charged and I still haven't gotten it taken care of they will not call back

I got double charged and I still haven't gotten it taken care of they will not call back

Very good experience. Tubs need some update. But everything was clean. Beds and pillows very comfortable!

I’m

Check in was quick and easy. Staff was helpful with any questions. They had a quiet time from 10pm to 7am which was nice, but the walls are thin so could still hear chatter in hallways and next door. Overall Hotel is nice for Downtown events.

No not really!

The hotel at first glance was okay. The lobby is nice when you walk in. Going to the room it gets a bit worse. To get into my room we had to swipe the card multiple times and wiggle the handle in a specific was in order to open the door. That was frustrating. There is one elevator at the front of the hotel that is extremely slow. The room was okay bed were clean but the bathroom was not so much. The shower looked questionable and the door look like it had been soaked in water. There is no exhaust in the bathroom. Other guests were extremely rude blocking common areas. There is a patio in the front that you could use. Wi-Fi was less than stellar. It would work for 5 minutes and then cut off. Breakfast was okay. Small place to get breakfast tucked in corner for a lot of people. Location was behind a gas station, right off a main highway. Getting places was pretty simple. It was just overall an okay stay nothing special. Thought the 8.4 rating would've made it a bit better.

Breakfast was not terrific but would have been ok until a bug (rolly-poly?) dropped from the ceiling above onto my plate and I realized there were at least 5-6 visible up there. So, I skipped breakfast. Location is not great - but that’s because of the downturn of the manufacturing in town. I was there for a WPBL game and the room charge was easily double what it should have been given the condition of things. Staff I spoke with were kind and attentive - they were doing their best given the conditions. An upgrade on the facility would give them something to work with.

Mold and Mildew on the ceiling.

Front desk clerk very nice and helpful! Facility could use some updates, huge hole in ceiling near front desk, room had slight odor and could use better cleaning overall.

Clean, updated, comfortable It is kind of tucked into a darker corner.

Everything was great!