TownePlace Suites by Marriott Springfield

Myself and my family stayed for July 4th. Great place to stay and great people working there from the front desk to the cleaning staff!

Our initial room, had an air conditioner leak, leaving the floor sopping wet unfortunately. They immediately moved us to another room. This room was clean and comfortable. The staff were incredibly friendly and helpful. The location was perfect to get in and out of DC. The hotel’s breakfast was a pleasant buffet (pretty sure we gained weight) and the cookies were delicious! Having a washer and dryer on premises was a BONUS! We came home with clean clothes. Overall, it was lovely. The rooms are a bit in need of renovation, not bad just needs to be updated. Ex: light bulb attachment missing from ceiling, paint chipping from the recently painted doors, not having enough pillows, towels for party of 4. The towels and pillows were rectified easily. The staff were super friendly!

The woman at check in on Monday night was surly and very slow to check us in. Not the usual friendly person at the desk.

This hotel was in a great location in proximity to many different destinations, so we had a lot of options. The breakfast was great, but there were a lot of people. The pool and pool area was a little small with how booked out the hotel was and extremely chlorinated. We enjoyed the coffee and water convenience in the lobby area. Housekeeping made sure we had everything we needed and they were very sweet ladies. The only thing not provided was dish soap to clean dishes in the suite, but I had packed my own. We did utilize the sofa bed and it was not comfortable at all. It seemed extremely worn down and in my opinion needs to be replaced. Not sure if this is all of them or just our room. Overall, we did enjoy our stay and we would stay here again.

Great experience. Staff was great. Breakfast

Convenient location.

Exceptional breakfast Very helpful with anything

Room is specious. Clean room and good breakfast option. Parking space are not available easily as construction is going on currently.

Room was very clean. Staff wasn’t understanding and rude to my situation.

Location and accessibility was good

Nicer place.

Everything was good.

Went to DC for vacation. Got a "suite" for the week. The "suite" was small, didn't have extra blanket for fold-out couch. The pool was outside, cold and dirty. The staff was indifferent. Breakfast was as crappy and basic as it comes. No room service. Ran out of clean towels, soap, TP, tissues, etc. The pictures are deceiving. I wound not stay there again.

All excellent

Staff was great!

Really nice complimentary breakfast. One of the best we’ve had. Location?

It was very clean and easy to get too. Parking was very limited. Not enough spaces.

Staff was friendly but housekeeping needs to be more careful, I found our door was left wide open when they entered to replenished our towels while we were out and we returned to our door open. Front desk can have better communication we had to wait a while to get a room after checking and find out we were on the top floors and the elevator was out of service for the first couple of days we were there until the last day it was worked on after being told it would work by the end of our first night and my mom that was traveling with me had a hard time getting up to our room during that time. Also, after the incident of the door being left opened they just said “oh sorry”.