TownePlace Suites by Marriott -Minneapolis West/StLouis Park

Hard to say as cleaning staff refused to clean my room because they were afraid of my dogs, even though I would leave for several hours so they could clean at their leisure and my dogs are kind and gentle. The housekeeping staff did not come into the room most days except to collect used towels. Who is running the show here? Shouldn't potential employees at least be asked if they are afraid of cats and dogs if the place advertises itself as being pet-friendly? Marriott doesn't think so, apparently.

My stay was way too long--over 2 months--as I was in the process of searching for a house. At first, I was unable to connect to their internet. I got the usual stare that says, "You're just a stupid old woman and don't understand anything about computers, so, if you'd just plug it in, it would work!" attitude. After three days of not being able to use my computer to search for potential houses, the desk person finally sent someone who diagnosed and fixed the problem in a few minutes. Surprise--the problem was their connection, not my age or sex! My generation invented the internet and I've worked in cyber security for many years, by the way. The biggest problem was the housekeeping staff whose job it was to clean the rooms. I was perplexed that they did not clean my room. Yes, I have two dogs with me who were very well behaved, as were most of the other dogs I saw here. But the housekeeping staff only cleaned the room when I complained to front desk staff. Is this how Marriott is cutting back on expenses? I don't know, but the cleaning staff changed my sheets only once during the two-plus months I was here, and then only because I asked. In total, they cleaned maybe five times total, and not at all this past two weeks. From actions like screaming, throwing up their arms in horror and running from me and my dogs down the hallway, I surmise that these staff are afraid of do

They seem to allow people to be very loud late into the night…maybe not the best place for sleeping

The place is great every thing is well kept. The place is located near shopping and eating spots it helps.

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I appreciate the staff and the ability to have a decent place with my pup.

Fair value for money. Desk staff very helpful. Inadequate parking near registration desk or doors to rooms.

We stayed for 2 nights and had not stayed here previously. The staff were friendly starting at check-in (the woman who checked us in was named Ruby I think?), and they even gave my son a free ice cream for his birthday. The place felt secure, as a guest card was needed at every major door. The room was clean and nice. The amenities were nice but not used- as the outdoor pool was not open yet. The continental breakfast was really nice; I appreciated the oatmeal bar. :)

Handicap parking was close, but no automatic door opener / sliding door/ accessible access to room hallways.

A group out at firepit playing really loud music we could gear it in our room, finally at 10 pm went to front desk to have them make the group stop playing the music…… was very annoying.

We discovered it was near a cute shopping center as well. We’d stay here again. Hopefully not during a blizzard!

They have full breakfast here. It says its a continental breakfast but it is actually a full breakfast. Eggs, waffles, sausage, yogurt, etc.

It was clean and had a kitchen area Terrible parking availability! Every night the lot was full and I was stuck parking in the far back where it was dark with little lighting with all the landscaping trucks

The place is really nice. Nothing.

The breakfast was a little disappointing.

Nice place. Very happy except one thing and kind of major. No proper charging ports in rooms. Only usb A’s. Come on it’s 2026.

we had old clothes that a possible old guest left there. There was trash and smoke butts all over the yard. There was no parking available. The rooms were nasty gross not clean would never go back. Would not take it there.

Staff was very accommodating.

The staff I encountered were all very friendly. The bed was unusually hard.

Parking easy and safe. Location great!