Island Grand at TradeWinds

Stayed at Island Grand on ST. Petes beach in August 2026 Was offered an upgrade while checking in. Ended up paying to upgrade to a larger room with full kitchen. Day one we came in at night and turned on the lights, cockroaches was in the kitchen and bathroom, very disturbing. I called the front desk to inform them of the cockroach issue and to request an equivalent different room. I was told yes but within 5 minutes, I wad told that room was not available because the air conditioner was not working. I was given a choice to stay in the. room with the cockroaches roaches or take another room with double beds instead of the Two queen beds that I paid for. Was very unsettling because they were no way me and my family would be ok with staying in a room with cockroaches. Took the smaller room with the double beds that were too small to sleep comfortably for two people. I was told they were sold out and did not have any other options. I was told the upgrade fee i paid could not be refunded because the smaller room had a small kitchen which made it equivalent to the larger upgrade room. It was so upsetting and not what i paid for, I would have been better off keeping the original room that had queen beds, and not pay for the upgrade. Furniture was also dated, I will never stay there again.

Great spot

If you have small kids this is the place to be we absolutely love it here and will be back soon

Location They should have said we could get free bottles of water at the front desk

Great resort with attention to details and great amenities. Staff very friendly and helpful! Activities well organized and timely.

Passable

Very good

Nevertheless, the staff is still helpful. Special thanks to Michael Gazia at the front desk for giving us a warm welcome.

Make sure you call and ask questions. I went solely upon the reviews. There was a lot that wasn't offered due to construction. But of course everything was available based off off there website and what they advertised. Also, there are a very few lifeguards, mainly at the beach and I really didn't see them do much. Nothing was getting cleaned and this property is right off the beach so sand all in the pools constantly. Food prices are expensive for what you get. When I went to the front desk (several times)to ask a question or if something could be done, I wasn't accommodated in any way and was pretty much told to wait till someone was ready to help(this includes getting bath tissue for the room, we were out). In the end it was a nice trip, but for what we paid and the condition of the resort.... No way..and because I wasn't even offered any kind of apology or compensation of any sort, I wouldn't pay to go back.

The only thing I didn’t like was we didn’t get to experience the water park because of the weather. I wish they can plan to have it out at least 4 days a week instead of just 2 hours on Saturday and Sunday.

tradewinds at Island Grand was a great place for a staycation! the staff was friendly and helpful and there's lots to do! The only thing is the main entrance should have automatic doors to make walking inside easy! Otherwise, it's always a great time!

Amenities mainly friendly staff and beach are the good points for this hotel. What let it down was the cleanliness in rooms and public areas which is why we would not return to this hotel.

I drove many hours just to use their amenities and they no longer had those amenities. I felt like it was false advertising.

f

Great

Very good

More events by the beach.

The woman that checked us in was quite rude. They expect a tip for everything. Buy a can of beer and bring it up to the register…tip for the cashier checking us out. The motto is just let go. I say Just don’t go. This trip easily cost us as much as a five star all inclusive in Mexico.

The resort was great. The rooms and balcony’s need a bit of TLC. Some areas looked old and worn. But overall great resort and the staff were great. I think the addition of a 24 hour machine would be a good idea.

The kids absolutely loved the giant slide, the beach/pool areas, mini golf and duck boats/feeding. The woman hated that they found a half-dead roach the first day, which took housekeeping until the 2nd day to clean. Nobody appreciated the pot smoke from the neighbors. (Don’t worry if you smoke the hotel doesn’t actually care) Although I didn’t appreciate the inconvenience of getting stuck in the elevator; my biggest disappointment was that the only person who seemed to care at all about any of these issues was the head of security. Not one single supervisor/ manager from front or back of house ever bothered to make things right or even just reach out to apologize. Happy birthday to me! If you go, don’t expect much from the room or housekeeping. Most food (even the pizza) was good. Wait staff were mostly excellent. Kids loved swimming with the fishes at rumfish. (Additional charge)