Island Grand at TradeWinds

There were two elevators and one was out of service for over five days. The other one was extremely slow. We often walked the steps because the wait time was ridiculous. Our room was ok but very dated. The toilet was extremely low to the floor and reminded me of a

Elevator was broken when we arrived and was never fixed,and no ac in elevator,drinks were very expensive at bar one smoking area that was very hot.

Clean n fun

Great stay fun amenities family friendly yet adult happy

It was fantastic for families looking for pools and convenience in the beach water slide, smores at night plenty of cool things to do cashless place so bring your cc and pay on the spot to avoid charging back to your room.

I was not a fan of the hotel at all. It's very old and needs a huge facelift. The rooms are small and carpet was gross. Bathroom was a box. The shower had zero pressure. The tub was dingey and small. The toilet wouldn't flush more than once. U had to wait a while to flush again. Our door didn't close right. My Daugher left her blanket in her bed and they claimed not to find it. The price is obnoxious for what u get. The bars close super early. I was not a fan of this resort and would never come back.

Very fun amenities

Todo estuvo bien sólo quedé un poco, decepcionada porque al ser el cumpleaños de mi hijo prometieron tener un detalle que marcará la diferencia pero nunca recibimos nada

First room we had we found a cockroach, second room we were given has an extreme water leak. Third room we were given we could hardly get the door to open and close. Everywhere we went it was very dirty and trash and dirty towels left all over the property. The only kid pool our two year old could swim in was reserved for private event. When booking we were not advised of the additional $55 per day resort fee which was very unappreciated. Kitchen had a TON of little bugs all over which made it feel like the entire room was full of bugs.

Beautiful property! Friendly and helpful staff. We had a relaxing and enjoyable stay.

Clean very , good , beach great

Great location and amazing staff.

Clean room, the food was delicious and the beach view was wonderful

N/A

Pros: Housekeeping was great. The staff at Pete’s were great and attentive My family and I would not stay here again. I would not recommend. Definitely would not define this hotel as a 4 star hotel.

This resort was beautiful and clean. The beach area was amazingly clean with lots of beach lounges available. Would definitely come back.

Rooms are dated and under our beds had not been vacuumed, there were pretzels under the bed, who knows how long they'd been there. The duvet was stained a little. The staff was friendly, kids enjoyed the beach.

great for families with kids!

Family friendly

I know the resort is a few years old but you would not know by the facilities. Staff is very friendly, and does a great job with activities on the resort.