TownePlace Suites Thousand Oaks Ventura County

This stay was excellent! Nice room and lovely pool area! The sunsets from the hot tub were great!

Place was nice but felt a bit dated. Pool and hot tub area were good. Staff friendly and helpful. Room had a walk in shower and the water ran out into the bathroom floor. Was a mess to dry up so i could walk without getting wet feet.

accommodating staff and a nice room. only complaint is that the sofa bed mattress was pretty lame

Good for what we needed. Nice pool. Room was clean but housekeeping never cleaned our room over our two night stay

The front desk women are professional, happy, kind and very accommodating. Both women check in & check out. The only negative is the laundry. 2 washers only and one was out of service. Another guest mentioned it was done for over a month. The machines are older and not running great. That's it really. It was great

Good all

Parking could be better. If you arrive at hotel during business hours parking may be hard to find. But aside from that, we really enjoyed our stay. We couldn't believe how big our room was. We got the 2br suite. It was amazing.

Electricity out, lied to about no top floors avail when emailed 10-days in advance to request as a solo female business traveler. Ground floor, then had to move to middle floor, awful noise for 6 of the 9-day stay, awful chemical smells, AC that worked when it wanted to and blew warm air the rest of the time. People smoking weed in back parking lot right by entry. Will never be back cannot believe this is a Marriott property.

I know that there are places to stay, where these things are provided for. I’m wondering if Marriott may be doing these same things already. I understand it may be a large undertaking to provide these needs in every room. But, on this trip unfortunately, I was truly the accidental tourist.

The staff at this TownePlace Suites is exceptional, however, the property falls far short that what I expected (and I didn't expect a lot)! The hotel is renovating their rooms, and this is necessary because the entire hotel feels like it needs an upgrade - it is dated, and isn't the most comfortable. For example, we stayed in a suite with a King bed and a pull-out couch - but the mattress on the pull-out was the wrong size so it was very ill fitting and one could feel the springs through it....it was not what I feel was acceptable for a room booked for 3 adults.

Newer property on the west side of the highway. Very clean rooms. Across the parking lot from some restaurants but a short drive from even more. If you are passing through this is a very convenient place on the southbound side

I love how friendly the staff are and how accommodating they are with supplies. I can borrow almost everything I need to prepare meals in the kitchen. I love this place!

Everything was great in regards to staff and cleanliness. It was just hard to sleep because you could hear LITERALLY everything. My husband and I even woke up in the morning to the sound of someone’s phone vibrating.

Room was very clean. Bed was very comfortable and all staff were incredibly kind and helpful. Free breakfast was yummy and a great perk.

We like that it is away from freeway noise. Having a kitchen is a plus. But the most important thing for us is having a good bed. We enjoyed our stay N/A

The check in was really easy. Parking was crammed but there was always a spot open. The room felt very clean. A few dings and scratches but I felt very safe, comfortable, and cozy. I was excited to come back home to this hotel after a long day out and about. That should tell you something. Very good spot. Would absolutely recommend to friends and family.

The pool was excellent!

The staff was friendly. The parking lot was full, even the backlot, due to construction/remodeling of the hotel. It seemed like all employees (construction) parked and took all the spots with their equipment (storage bins), etc. Our first room flooded and we were moved into another, but that room had the stench of weed and we slept with the window open. The beds were not comfortable and I don't think they were queen size (full size). Rooms could be cleaner, especially the cabinets.

Friendly staff, fresh breakfast.

Very peaceful and clean.