avid hotel Traverse City by IHG

It is a modern hotel, and overall the property is clean. The staff seemed to lack some knowledge, but they were helpful and kind. I heard complaints from other patrons about lack of housekeeping, which we choose not to utilize in our room during our short stay. The pool area is very small. Breakfast was not well stocked and was poor quality. Coffee was good.

Staff was courteous and incredibly helpful, answered my few questions before I even had a chance to ask them. Room was clean, property was clean and a convenient location. Breakfast was solid.

I liked the breakfast. Didn’t like that upon requesting towels in the morning did not arrive until late afternoon. Also didn’t like that you had to put your key in the holder on the wall to turn on hall lights.

Very clean, rooms are a little weird no coffee pot no dresser or furniture really. The pool is unusual, it is tiny 3 feet deep and looks too old for the brand new hotel almost like they dug half a pool half deep and gave up! No hot tub unless they heat up that tiny pool they could call it a hot tub it's that small! Other than that nice hotel

If you're looking for a clean place to shower and sleep it's fine. The staff was helpful but there were some things that kept it from getting a better score. The person that works the front desk is the same person that handles the breakfast station. The tables did not get cleaned and the bathroom in the lobby was filthy. The room itself was clean but the toilet ran every 5 minutes, the air condition unitwas loud, I could hear stopping in the room above, the fire alarm in the room had a bright intermittent strobe light which was annoying at night, and the USB outlets were outdated.

The hotel is fairly new, so it was in good shape. There was just a lot of trash left around in the morning after people left from breakfast.

My favorite bed- like sleeping on a cloud. Great location. Updated hotel, modern and clean. Excellent value.

The staff were very helpful signing me up for rewards program. The room was clean and comfortable. It had all the amenities you would need even a steam iron. The gym was nice and the free breakfast was good.

Not enough towels provided. There is a post note in the bathroom suggesting to hang your towels. To save water. Pillows are too soft. Breakfast was minimal. Everything seemed condensed. No coffee maker in the rooms. Probably won’t stay there again. Also trying to figure out what an additional charge for $44.00 was? Desk clerk said not to worry it’s nothing. Well it’s on my credit card.

If you want to just walk to the beach and have a high rise view of the water, get this hotel.

Very clean room Maybe offer waffles

Check in was easy, room was clean. Comfortable bed. Small fridge which was a plus. But the AC unit was loud. For breakfast, go earlier. Not many choices. One day omelet was very salty, it was impossible to eat. We didn't use pool or gym, but they both looked clean.

Exceptional

The bed was so comfortable and the location was great. The breakfast was terrible. The eggs were so salty I couldn't eat them and everything was cold at 8:30. Like they put it out at 7 with no warm up. The server/utility room on our floor had a constant beeping noise.

Great location. Room was nice and spacious. Pool open late until midnight. Walls seemed thin. Could hear lots of people talking in the hallway and the room next to us. We were on the 1st floor next to the outside door and it would slam all night long

Clean, quiet and good location Being rated as a 2 star hotel is under estimated My room was not cleaned and prepared on the second day

Very good

Exceptional

Clean You had to use your key card to turn on the main lights and they only issued one card. When my husband left the room with the card, the lights would turn off. Also they had no extra pillows for comfort.

Their breakfast was very good and the coffee. The pool was on the small side and no hot tub. Place was clean and great location. Nothing to complain about.