Grand Beach Resort Hotel

The check in staff, "Andre," was exceptionally kind. Thank you~ No coffee in the morning (all out) in the lobby and cold breakfast.

Very good

Great stay, great service

Breakfast delivery was nice.

It was a great place to spend a few days vacation. Right next to the beach

Location was fabulous, right on the beach and we enjoyed watching the sunsets each night. We felt like we were in Florida. Staff was accomadating, pool area was excellent. We liked that breakfast each morning was delivered to our room and we were not locked into a set time to get down to eat. Balcony could have used some cleaning, but we did not have a lakeside room and didn't spend much time out there..... everything else was great. Highly recommend this resort and definately would stay again!

Air conditioning was noisy. Room ceiling was stained from old water leak. Breakfast was delivered to rooms in boxes.

Good stay busy but pleasant

I didn’t like the breakfast boxes idea, the balcony fills with dead bugs and spiders.

Room was clean, the staff was very accommodating and friendly. Continental breakfast was delivered to the door.

NA

The rating is completely misleading, the room smells bad, the quality of the place is simply not what we expected of a 4 star hotel. We don’t know why so many people rated this hotel highly. We are definitely not coming back next time we visit Traverse City.

Having a balcony with a table and chairs was very nice. Beds were super comfortable. Staff was great.

Beautiful view! Loved the balcony! Spacious room and amazing sunrise and sunset right from the balcony! Stunning!

Really nice beach area. Lucky enough to have a room that walked right out to the beach. Breakfast boxes were delivered to our room in the morning. They were pretty good. Just quick stuff you could choose between cereal, muffin, donut, yogurt, or breakfast McMuffin. Each came with a banana and juice. Our room was nice. Had a microwave and fridge and in room coffee. I would stay there again.

Breakfast delivered to room Eating out establishments across a busy street. There is no way to cross safely.

We loved having direct beach access with plenty of available seating. The lobby was very nice and we appreciated having fresh coffee 24/7. The rooms were not as clean as I would have preferred, especially the bathroom floor and room surfaces. Parking was easy and always available and the room service breakfast was served timely and was decent. Overall this hotel is good, and has very nice staff. But for the price of a 3 night stay I expected more attention to cleanliness detail honestly. I did see staff vacuuming and mopping one evening, which was encouraging. It was more the high touch surfaces and the room that wasn’t as clean as I expected.

The room was clean, a little dated. They do a breakfast in a box. You pick from a menu the night before and they deliver it to your door. Nice view, easy and quick beach access.

Breakfast is simple in a box. Culvers is just a short drive. or other places to eat.

Ants in the bathroom that took 90 minutes to address and caused a change in plans for us. Very frustrating given what we paid.