Gold Coast Inn - At the Bay in Traverse City

Large room, full sized towels, exceptionally clean room! Every time someone opened or closed their room door there was a bad echo throughout the hallway echoing into the rooms.

It was a nice spacious room very clean. It had a couch to sit. But the amenities included a coffee machine in our room, and there was none, and the coffee machine in the lobby was not working. No one knew how to descale it. Arriving at a lock door with no information having to call to get a code to get in the door a code to get in the room. It took several tries on the keypad to get in other people were having the same issues. And there is no staff in the building. Except For the cleaning, ladies that come in the morning.

Bad

Only issue we had was code didn't work had to get new one. Other than that everything was great

Very clean. Great instructions. Beds were very comfortable! Enjoyed our quick stay.

I wish I had received the room number and the passcodes in advance.

The price was okay and the view was nice Floors were filthy, got locked in the room three times, bed was way too soft (no support, back ache), TV was weird, NOT beachfront (no public access within reasonable walking distance), flying bugs everywhere inside common areas, spiderwebs all over on the porch area and stairs, parking kinda sucks, no outdoor areas that are really set up for enjoying, right on a very busy road, sometimes difficult to get out of the lot in the morning, no sidewalks on the road until further down. What spa and wellness center???????

Floors were filthy, got locked in the room three times, bed was way too soft (no support, back ache), TV was weird, NOT beachfront (no public access within reasonable walking distance), flying bugs everywhere inside common areas, spiderwebs all over on the porch area and stairs, parking kinda sucks, no outdoor areas that are really set up for enjoying, right on a very busy road, sometimes difficult to get out of the lot in the morning, no sidewalks on the road until further down. What spa and wellness center???????

The room and the entire lobbying was impeccably clean and it smelled great!! The keyless entry was perfect! As well as the directions on how to open the door to the facility and to the room. I will highly recommend it to others visiting the area. Until next time....

Exceptional

It was expensive for one night and booked well in advance. When we got there, there were no staff on hand for early check-in or ever during the stay and at check-out. Everything was done via passcode. Fine. The location is right off the 2 lane highway 72. Two sets of ear plugs were left for us on the night stand because of the traffic noise. The room was clean, but spartan as far as decor and coziness. There was a stuffiness to the room as it was humid and the A/C rarely cycled, leaving the room feeling damp and musty. The lobby had things like toasters and microwaves, but zero food, no continental breakfast and nothing fresh to snack on for the price of the room was pretty disappointing.

Exceptional

Door entry pad did not work well. a desk would have been better than the tall table top. The coffee machine did not work on my floor

Did you not see that I didn’t stay because it was very dirty Dirty

Very good

Good

Also, our linens (sheets, comforter, pillows, etc.) all felt damp. We called the service line and reached a property management company who no longer manages Gold Coast Inn. Fortunately they were able to provide me with the the number for the correct property manager. The representative directed us to where we could find fresh sheets, but said she couldn't take care of the comforter that evening. She said housekeeping would be by the next morning with a fresh comforter. Housekeeping never came. It should also be noted that the property is not on the water as it appears in pictures. There is a very busy 4 lane road that separates it from the lake. All that said, the rooms were large and the place was decorated nicely. I just expected more for $300-500/night.

I could not even check in! I never received any codes for entry, and there was nobody there to help. I am still waiting on my refund. Beyond dissatisfied. Hire humans!!!

For being on a busy main road the room was very quiet. The young ladies worked hard to keep everything clean. I very much liked the facility. The only negative was the large volume of automated messages I received.

The property was clean and modern. We were there for two days and being a beach town I would suggest supplying more bath towels. There were only two towels(which were great quality) but it would have been nice to have a fresh towel for each day for our stay.