Staybridge Suites Detroit-Utica by IHG

The room needed a deep clean. The bathroom door was filthy. Paint was chipping off the door. The closet door did not shut. The walls of headboard were dusty. The paper towel in kitchen was dirty, it looked like it had been there years.

I did not even stay an hour more than checking in. The room was filthy staff was not helpful I ended up staying at Hyatt my entire trip and the hotel wouldn’t refund me. The bathroom had mold which I have pictures in and now I’m suffering from hives from allergies of getting disgusted

This hotel is very tired. Numerous damage spots on the walls throughout the property. Pool and pool furniture in dire need of maintenance. Cushions visibly falling apart. Part of our decision to go here was write ups raving about the breakfast. They were wrong. Very limited selection and poor quality food. Hallways have no ventilation so it was very stuffy and no where for all the cooking odours to go. Hotel is Motel 6 condition.

Clean room nice staff good kitchen

Clean spacious room, quiet and accessible location

Staff was friendly, I didn’t partake in breakfast. Good parking

NA Our room smelled like urine and there were dryer sheets stuffed in the air vents. We immediately requested a refund and left the facility. The front desk staff was very kind and inderstanding.

It is somewhat dated but has been updated to a very nice place. We had a suite which was nice. The tv was dark so I think the settings were set dark. The bathroom had the shampoo, conditioner and shower gel in there and was great products. The holder did have an issue but it was ok to use. The breakfast was great! Lots of variety such as French toast, waffles, eggs, sausage, yogurt with fresh fruit and oatmeal. Loved the variety and freshness. Would have liked the breakfast to start earlier than 7am on a Sat. We like to leave about 7am so starting at 6:30 am would have been nice.

The cleanliness was great the only problem i had was my toilet wouldn't flush didn't know until used the bathroom front desk wouldn't answer the phone so I say in my room I paid 174.00 smelling of bathroom. Nobody was at the front desk the 2 times I walked down and i called 4 differebt times i read tired all gave up

Pleasant

I liked everything Not clean enough the room was dusty and the bathroom also dusty and cobwebs in the corners and black hair on shower walls.

It could use a little updating, but over all was nice.

We were not able to get 2 rooms on the same floor and had to wait a half hour for our rooms even though we checked in shortly after 3pm. Rooms were okay and pretty clean. The common areas were awful. Stacks of boxes blocking the hallways, bags of trash left in the hallways. Tables not wiped off in the breakfast area. Staff were polite but definitely had their dirt blinders on.

Nice place great breakfast loved the fruit bar and oatmeal. Lots of options. I was surprised they made French toast. Coffee really good and fresh. Scrambled eggs and sausage pretty yummy 😋 aa well. All the staff super friendly. Loved that check out Is at 12:00pm not 11:00am like most hotels. Swimming pool and outside patio very refreshing!

The staff was amazing it was my granddaughter's birthday and the staff member bought her an ice cream for her birthday they were very polite very courteous and the hotel was amazing we loved it the pool was nice and jacuzzi was great we would definitely stay again

Bathroom smelled like cigarette smoke from another room all weekend.

Exceptional

Very good

I stayed a week due at the Staybridge due to a surgical procedure. The hotel can use some updating, but overall, not a bad place. The location feels secluded; however, it is very convenient to so many restaurants, grocery stores and shopping. Everything I need was convenient. The bed was very comfortable. I liked that there was a full-size refrigerator and microwave in the room. I did not use the stove, but one was available. It was stocked with all the dishes and utensils that I need. Unfortunately, the ice maker did not work and there are no ice machines. The TV does not have access to streaming, so I went to Best-Buy, which was a mile away and spent $29 on a Roku stick. The best purchase ever!! There are washers and dryers on the 1st floor if needed. The staff was very nice and I would consider staying here again.

Cold showers, place had sweaty smell to it. Not worth the money.