Holiday Inn Vicksburg by IHG

Well I want to start off by saying. I was a little skeptical of our stay. The ceiling in our room (219) had black spots all over ceiling. Didn’t think much of it until our second night. It was pouring raining outside. Laying in bed and heard water running. It was literally raining in our room. Go down to front desk girl was like we have somebody on the 3 rd floor complaining about the same thing. So she wanted to move us to the 3rd floor. I said absolutely not. Wasn’t sure if we would deal with the same issues. So she gave me towels until we checkout the next morning. So I am convinced now that the black spots on the ceiling is black mold from the 3rd floor. This is totally unacceptable. I’m not sure how these rooms aren’t inspected daily. I have video and pictures to show proof. I want someone from Holiday Inn or the owners of this property to contact me. How do you have 2/3 floor rooms and it’s literally raining inside? And this has to be an ongoing problem because the paint around the window was all bubbled up like water has been sitting for a long time.

Arrived at hotel and room was already prepaid. Took staff member at front desk over 30mins to check me in. She could not figure out how to check in a prepaid room from expedia. The next morning I check and she has charged me a second time for the room aswell. All the elevators were broken and the room was old, outdated and not very clean. As someone for loves IHG hotels, this is the worst one we have ever stayed at!

The desk clerk was friendly but unhappy to deliver the disappointing news as follows. We were told the only rooms available were on 3rd floor and the elevator was broken. Said it was noted on website but I did not see it and I then double checked and did not see any notation of this. Also website states restaurant on site which is an amenity that is precisely why you pay more than average and why we booked the hotel. The restaurant was closed with no plan to open for dinner.

Elevator was not working. Front desk lady had to manually push a button for us..She told us it had been out for 3 weeks. Our room phone did not work so we had to use our own phone to call her for an elevator.

The breakfast was superb for a motel at this price. The beds and pillows were very comfortable. The elevator didn’t work going up. Apparently the buttons to go up had a problem. You could use the elevator to go down.

The elevator was broken. I was on 3rd floor. With The rooms need updated. But not a bad place to stay.

Elevator doesn't work properly, I had to wait for someone to take me up to room and down constantly during stay.

the hotel has not notified the booking sites that their elevators have been out for weeks and after arriving after 10:00 PM to check in we were told. I had asked for a refund but NO was the answer......... shame on both Hotels.com and Holiday Inn for have the elderly have to carry their luggage up 3 flits of Stears

Close and friendly staff Elevator broke

The bed was damp like. the cart that's used to carry luggage was in some one room.

Yes .

Location The staff and facilities was HORRIBLE!

Location Curtain rod was broken & laid on the bed. Hair on bathroom floor & top of toilet.

Worst holiday inn we have stayed in. The room was showing its age with missing baseboards and cracked tiles. The carpet was damp and musty and I’m not even sure it has been vacuumed in some time. The bed was surprising nice with very clean linens. Everything else was just very disgusting. Won’t be staying here ever again.

My Favorite

Convenient to restaurant Under construction. Elevator didn't work and had to call staff from floor to activate elevator ! Rate was ridiculously high for hotel under construction!

Location and bed was comfortable ; staff was very helpful Elevator broken