Wingate by Wyndham Waldorf/Washington DC Area

The biggest issue was the overwhelming smell of cigarette smoke throughout the hotel, especially on the second floor. Although the property is advertised as non-smoking, the odor was so strong that it gave me a severe headache. The first room we were assigned was also not very clean, and the smoke smell was unbearable. To make matters worse, the phone in our room did not work, so I had to walk back downstairs to report the issue and request a different room. The front desk employee was reluctant to help and insisted there was no way the hotel or room smelled like smoke because it was a non-smoking property. I even suggested that he go upstairs and smell it for himself. Eventually, we were moved to a room on the third floor, which was noticeably better, but the experience had already been ruined. I was especially disappointed because the hotel's online photos and the positive reviews I read were the main reasons I booked this property. In reality, the hotel did not reflect the pictures or the expectations that had been set. The smoke smell was so overwhelming that I had to buy headache medication during my stay because my head was throbbing. Unfortunately, I would not stay here again or recommend this hotel to others.

I booked for my family. The room we booked was sold out so the hotel accommodated by giving us another room. Once we got to the room, it was horribly upkept. The couch bed mattress was filthy, there was mold on the bathroom ceiling and stains covering the carpet. I have 5 small children, 3 of which have asthma. We left immediately and I'm really upset because I did not receive a refund

I had the jacuzzi room and it was fantastic . Room was clean and spacious. Staff was awesome.

The staff was very nice and kind, however the property needs some serious upkeep. I can tell that the cleaners do a good job, but because everything is worn down, it makes the place look dingier than it is.

Staff was very nice

Bathroom had no toilet paper. Shower door close. Dirt on walls. One soap for the shower and sink. Nowhere to put the soap while in the shower. No trash can in the bathroom. Room didn't have working phone to call housekeeping or the front desk. The one trashcan in the room was torn up by animal? Toilet seat cracked on both sides. Parking lot dirty with trash, curtains had white STUFF on them. Remote control had blue tape as a cover. Tiles in the bathroom were cracked. Floor was dirty everywhere. Floor didn't seem vacuumed. It should be shutdown. Mold around shower floor. I'm sure you get the point.

Great customer service!

The hotel was terrible, the rooms were filthy nasty.

First room had a broken shade. Second room had roaches. Killed those looked for a laundry because I had already prepaid plus 100$ deposit on a nonrefundable room. Laundry is broken, no ice bucket in room and all ice buckets were out. Friendly staff but hopeless in the building.

I had a great stay. The hotel was exceptionally clean from the lobby to the room. Everything was spotless, fresh, and well maintained, which made my stay very comfortable. The housekeeping staff did an excellent job, and I would definitely stay here again.

Nothing was good about this stay Please make sure the hotel/rooms are clean

Room was clean. Staff was great. Location was great.

Bathroom had mold, mattress on pull out couch was filthy. No blankets, windows shade was ripped. Parking lot had wine and beer bottles over it.

The stay was peaceful but the building is old and need upgrades my sick had a long crack in it that would leak whenever you used it and had mold around the tub corking and the tube drain was backing up

Nothing Nothing

Awesome the breakfast was good and location was great

Ok

Is all I would do again. In an out!

Staff was excellent. All good

Buen