Eurostars Saint Gregory Dupont Circle Georgetown

Was misinformed about breakfast end time so we missed breakfast. The manager agreed to contact Expedia for a refund.

The room was very clean as well as roomy and the staff was very friendly, knowledgeable and helpful. Things I appreciated was that the rooms included bath robes, instead of an iron a steamer was provided, staff was very helpful by providing us with umbrellas the day that it rained. Will definitely recommend this hotel - specifically the location - to anyone traveling in DC.

The room was great! But the staff were not very helpful. I paid for valet parking overnight and my car was not put into the garage until the next morning. I was told I would be given a refund and was never given one.

They used some deodorant in the room, and it made me allergic. The smell was really strong, but opening the windows helped. The front desk staff was super friendly and helpful! We bought breakfast, and it was worth it!

I highly recommend. This is a nice hotel, with a affordable luxury vibe. Room lighting, furniture, and layout were great. Very clean. Staff were very helpful and efficient. Fitness room was a little bigger and better equipped than most at this price point. My only minor complaint is that the TV Google Chromecast wouldn't work (I use Chromecast regularly...I think the TV may have been on a different network than the guest wifi). All said, I will likely stay here again for my periodic business travel to this part of DC.

Great service, check in was fast and rooms are clean and when in DC for work I stay here. That said the air conditioning units in some of the rooms are noisy and for those not used to this it may result in a broken sleep.

Efficient, euro-tourism hotel. Clean but minimalist.

Très bien , et bien situé … pas trop cher pour l’emplacement

I have never had such a terrible experience at a hotel as I did with the St. Gregory. My family and I were traveling on July 4 and wanted it to be special at our nations capital! Not only was the night almost 800.00, the room was not ready for us at 6pm, even though 4pm is check in. Additionally after waiting almost an hour in the lobby during dinner time I went back to check in and had to wait an additional 30 minutes, she put us in a room that had NO Air conditioning (mind you this was during the HEAT WAVE and was 88 degrees in the room. I called the front desk and told her and she said she could put us in a different room but it would be an additional 30 minutes and also it would only have one bed as opposed to the two I needed as I was traveling with my husband and son! After explaining there was nothing she could do (and not wanting to spend another thousand dollars almost) my son slept on the couch and we slept in the bed. We were unable to get down to the activities on time and our July 4 was ruined basically because this hotel obviously cares more about money than customer service. I will NEVER return here. When I called for any type of resolution, they offered to pay for valet, they didn’t even offer to pick up the tab for the restaurant that we ate at only because we had our luggage with us! I just got off the phone with the manager and he was not professional and refused to take responsibility! Don’t go here if you want good customer service! They don’t care!

Great stay! Spacious rooms, wonderful food!

Great location, steak house and bar in the hotel, valet parking, friendly professional staff

Property was well located and our room was pretty large. The beds were comfortable. Staff was friendly and sent extra towels up quickly when we asked. The only complaint was the air conditioning. The hallways were beautifully cool and a guest from a neighboring room said their ac was fine. Unfortunately ours was between 77 and 79 degrees the whole visit. We tried everything to reset it but it didn’t work and sometimes showed ERR Worst thing was that we told the desk multiple times and days and they apologized and said someone would come to look at it but no one ever came. I’d suggest you bring a fan with you as you may need it.

Please don’t

The restaurant has an amazing spanish flavour that is awesome. The staff were super helpful.

This hotel is pretty well located and maintained, however, the check-in staff mentioned that breakfast was included when I checked-in. The next morning we go to breakfast and told about the offerings, then a second staff member comes after we start grabbing food demanding for vouchers. Since we were also asked to pay nearly $70 at check-in after prepaying the room, we weren't clear what she's talking about, no manager was available, and we just left breakfast. This also happened to another guest who was at breakfast at the same time. After asking what the $70 charge was about, the front desk said it's for Wi-Fi and other "amenities" offered by the hotel. Given that we got no housekeeping the next day or other "amenties" this charge seems rather criminal.

The property staff was awesome. Had a problem with TV and never fixed but staff did offer a change of rooms which I did not accept.

Nice spot- stayed here during a business trip. pros: comfy beds good pillows, lots of different lighting options, decent water pressure and a Mini fridge in the room and the temperature was comfortable. Cons: I was confused about the breakfast (it comes with some stay and not others but it was never offered as an option at check in and no explanation). Not sure what the extra $70 “resort” fee is for as I don’t believe there are any “resort” style amenities.I had to hunt down the ice machine (it’s on the 2nd floor btw). Could use a little spot to purchase snacks/soda/water, etc… since there’s no room service. Wanted to order from the restaurant downstairs but there were no menus or contacts in the room so I ordered door dash. Overall, I had a good stay, there’s just a few details and some clarification from the staff at check in, that I believe would have made it better.

The hotel was cleaned alright, but the facilities/rooms are not well maintained and although the staff was nice, they were not helpful. The air conditioning wasn’t working on our room (see picture: the AC unit wasn’t even installed properly) so we told front desk at around 5pm. At 2 am, it was still NOT working (on the middle of a heat wave). The front desk, different staff by now, told me to wait for 20mins. I’m not sure why because they didn’t have anyone to fix it. We ask for another room, but they said they didn’t have other rooms. As it got worse, over 85 degrees, we volunteered to sleep on the lobby because it was so hot in our room. Suddenly, there were 3 other rooms to pick from. Two of the rooms had broken door locks so we couldn’t use them. The 3rd room AC wasn’t working either but at least the fan was on, so it was a little cooler at 78, so we switched rooms. While we waited for over an hour in the lobby, we listened to other guests having similar issues: broken this, missing that, etc. We paid premium for this hotel for a terrible night. Also, we pre-paid in full, but the front desk charged us an additional money for the use of amenities (gym and pool) regardless of we using them. We are definitely not coming back nor we would recommend this hotel to anyone.

The front desk staff was very helpful with an early check in and a special room request. I appreciate their caring and kindness during our stay!

Clean, spacious room. Very kind staff. Food was very good.