Quality Inn Wayne - Fairfield Area

It's ok..they help me in my stay... to make it better. It was Great! Stay after all!!. 😁

I canceled a few hours later. There was mole on the ceiling, and bugs in the room. When I got to the room. There was a man spraying the room down. I was itching when I was there. The sheets were dirty. The bathtub knob is broken. Paint chipped in some parts of the room. I had to get my kids out of there and leave. The staff wasn’t much help, when I complained about problem to them. I’m asking for a full refund.

This property was cleaned

Dirty, disgusting room, power turned off

Good experience

It was ok for a quick night

was better. it was cold and a tiny bit cleaner. the sheets were also stained so we had to go buy blankets. the water faucet in the bathroom sink ran continuously. never again lol.

I gave this property a chance because last month I had an unpleasant and dissatisfied service yet again i had a very disappointing and terrible experience this time. If last time there was no microwave in my room as what was promised in the ad, this time there is no cable tv service. I asked the evening front desk guy to take a look at it and he said he will be there shortly but it’s been over an hour already yet he hasn’t come by yet. I’ve been calling his office several times but no answer so decided to go to the front desk in person. And when I just expressed my frustrations and disappointment frankly to him he told me back “watch your mouth dude”! Definitely no customer service. Instead of apologizing to a dissatisfied customer/guest but he just dealt with the customer very unprofessionally with no customer service. It’s very inconvenient to me because it took me 3 room changes that evening on my check-in to finally settle to a room with a tv cable service to the point that I just got few hours of sleep for my work the following day.

Filthy dirty with bugs and spider webs in the corner of the room, the outlet cover was falling off, there was literally a grub in the corner of the room, the water was piping hot even when it was turned on cold, and in the morning I had to wake up with people having sex so I found out how paper thin the walls were. I should’ve been paid to stay there instead of me paying.

Ok

The room that we got, we had to get security to come and slam his whole body to open our door since it was stuck. Then the rooms had no hot water. The tvs didn’t work since the internet connection was terrible. There was a power outage that interfered with the AC on a hot muggy night. Aweful place to stay. I do not recommend!

Muy bueno el servicio

There are many hotels around; I picked this one because it has half star more than the others. I knew I couldn't cancel the booking the day I arrived, so I forced myself to stay one night. The doors are damaged--don't open (unsafe); the room was nasty, the walls, the doors and the TV has food splashed all over. The room smelled like old ashtray. I lost the money of my booking for the second night and just left. I know I don't have money for a 4 star hotel--but this hotel should not be 1 star even. Horrible!!!

Do not stay at this property. It was not safe. I checked in, went to the room, spoke to the front desk person sharing my concerns and promptly left.

G

Everything.

I took several pictures they still refused a refund Worst hotel I’ve ever stayed at in my LIFE. Rude staff rude owners watched us our entire stay.

Service

This was not the greatest stay I’ve experienced here. The swimming pool was out of order, there was no continental breakfast offered, we had no wash cloths in our room, and the key card didn’t work the first time. Otherwise, the room was generally clean and comfortable. Not too sure what went wrong this time, but overall it was a decent stay.

Needs to be renovated.Old amenities..