Homewood Suites by Hilton Cincinnati/West Chester

Really well maintained and very clean. I loved that there was a putting green on the grounds. The room was large and clean. Extra blanket and pillows was provided. Front desk clerk was kind and friendly. The pillows are not great. Really a preference thing only.

The rooms and common areas are clean. I couldn’t be any happier.

We were very disappointed with our stay. I had booked the room through Expedia. The room I booked was for two queen beds. When we arrived we checked in and went to the room to find one king bed. We went back to the desk to find that the manager had overridden our room and given it to someone else. They stated that this was the last room available. I explained that this was unacceptable as we needed two beds. They replied that there was a couch my daughter could sleep on. When asked for a refund they declined and stated Expedia oversold the room type. After dispute no refund was given because the hotel declined it. Horrible experience.

Great size room for a great price!

Exceptional

Room was cleaned very well on a every other day schedule. Staff were friendly whenever we encountered them.

Clean, close to everything, nice staff.

Exceptional

Superb

Place was very clean

The hotel has been renovated in many areas. The bathroom, especially the bathtub, could use a little more attention, as it wasn't perfectly clean and could benefit from some fresh caulking and a bit of ceiling paint. It wasn't a major issue, though, and it didn't affect my overall experience. There wasn't any air conditioning in the hallway, which I assume may be an energy-saving measure. I completely understand that, and it wasn't a problem since the room itself had excellent air conditioning and stayed very comfortable. The complimentary breakfast was excellent, with a different selection of hot items each morning, which I really appreciated. The staff were friendly, welcoming, and always happy to help. Housekeeping is provided every other day, but if you need anything in between, the staff are quick to take care of it. Overall, I would absolutely give this hotel a 10/10. I would gladly stay here again without hesitation. The neighborhood is fantastic, with plenty of restaurants and attractions nearby. It was a wonderful experience from start to finish. Highly Recommended

This was a great choice for a girls weekend getaway. The hotel is conveniently located off of I 75 and within minutes of great shopping and food. The staff were wonderful and very engaging from the moment we walked in. The hotel is well kept and the room was spacious and clean. I thought the beds were extremely comfortable, providing a good night's rest. I was not overly impressed with the breakfast, it was just okay. Overall, great stay!

It was clean and the staff were very friendly and polite There was nothing wrong with the place

Ggfgugv

Farzod and Tolkun are literally the best!

Everything was beautifully set, my kids and family love it here especially the staff, the only thing that borders me was I have to come down to get towels at the front desk no house keeping after hours.

Blanket wasn't clean. Blood stains.

The breakfast was not good, so we ended up only eating once because of that.

I also had pleasant conversation with another employee in the elevator who expressed how happy the employees were to have me as a guest and that they enjoyed their jobs. They realize how important I as a guest are to them and they do the very best they can to serve me. I found this level of friendliness and helpfulness through my dealings with employees at the hotel and I will be back again many visits as my family lives hereby.

Superb