Extended Stay America Select Suites - Des Moines - West Des Moines

The hotel was dirty. There was a leak in my ceiling. There was black mold. They sold the hotel forced us to leave before our reservation was over and it’s two weeks later and I’m still fighting trying to get my refund.

Very good

Very close to work & everything else I needed and the staff was very friendly

Exceptional

Awesome!!

Good

Very good

Todo súper sucio y un ruido horrible todo el tiempo

Decent room for the price. Have used it several times. Some residents can be noisy but generally unless you are close to door, you won't hear much

Best staff I could ever hope for!!!

Great stay for a great price! Used my credit card and got $20 back bring my total to $70 bucks. Can’t beat that for the quality.

Bathroom and bedding were clean. Great water pressure. Signs of wear and tear were everywhere. Patches in walls, rough edges on counters and cabinets, drywall crumbling out of hole on to the floor. The main door did not close properly. After it was deadbolted, there was still a large gap at the bottom on right side where you could see the hallway. The "shower in tub" was very creaky-floor was weak. The TV was small and a long way from the bed. Couldn't really watch it from the bed.

Didn't eat. It was fine for the price.

It was fine for the price.

Worst place I have ever stayed!!! I left early it was so bad….

Room was filthy, beds were clean, pull out couch was unfit to be called a bed with its 2 inch spring matress. Kitchen was dilapidated and the cupboards were falling apart. Frig was broken. Sinks took forever to drain. Fast elevator. The walls were dirty and damaged. When we checked in we were told that any damages to the room would result in charges. I took pictures of everything. The bathroom was nasty. The cupboard in the bathroom was moldy from clear water damage. The tub stopper was broken and when we used our water, the workout room below us would leak from the ceiling. They tried to blame us for "overfilling" the tub causing the leaking but we had just gotten into the room. We only stayed there because it was cheap through Hotels.com.

The only draw back was ypu could hear all the people in the hallway. The children running down the halls. People trying to look in the peep hole. So, to keep this from happening, I put a piece on TP rolled up and put inside. The blackout curtains only keep some light out but does not make the room Dark. I enjoyed having a stove, full sized frig, microwave and sink in the kitchen.

It was fine, for the price. Not great, but fine. The room was actually huge, I couldn't believe how big the place was. The beds were fine and the climate control was good. It was mostly clean, but the furniture was a bit rough. I don't blame them - with the rates they charge they can't afford to replace furniture whenever it gets damaged. If you're a really picky person looking for issues, this isn't your place. If you're laid back and not worried about the little things, and just want to have a decent place to sleep, this place will work just fine for you.

Everything I was impressed with all.

Front desk check in was friendly and fast. This place seemed to have been recently painted. So the walls were clean, the bathroom was very small and no soaps, shampoos provided or a hairdryer. Bed sheets were stiff and scratchy. Room smelled like old dust carpet was filthy. My socks were black from walking on it. They came close when painting . They should have replaced carpet with same flooring they put in the bathroom. I’m sure that would have helped the smell. Also doors on the closet instead of curtains would have given a better impression.