Woodspring Suites West Des Moines

Superb

No ice cube machines. No water. Nobody at the desk when we got they at 1015

Bad

I was only in the property for a brief time. It was ok. Good for the price.

The bedding in our room felt - and somewhat looked - dirty. The blinds would not go up. Towels were dingy. Customers were in the lobby watching a sports event loudly and with a buffet of food. The staff desk person was beside herself with the noise - felt bad for her. I would not stay here again.

Immaculately clean room and helpful staff. No complaints except for the frequent banging on the floor! Even late at night. However, we would stay again.

Bad

Superb

I arrived at 4 in the morning and nobody attended to me, everything was closed

Superb

The room was very clean and super comfortable; I would definitely recommend it and stay there again in the future.

The staff was great

The location was convenient, the room was comfortable, and the breakfast was good. Overall, I had a pleasant stay. There wasn’t much I disliked. Overall, I had a pleasant stay. A little more variety at breakfast would have made the experience even better.

We appreciated the cleanliness of our room upon arrival and our overall stay was great! The staff here are super friendly and the location is perfect for a long stay. Dog smell

x

We were in town for the AAU Junior Olympic games which my kid was competing in and we had to stay for the week. The price was affordable and the pictures of the room looked nice. We thought this would be good for us to live for the week. We were wrong. Our flight arrived late and by the time we got to baggage claim, got the rental, and got to the hotel it was after midnight. The front desk is closed at night so you have to call on the phone to get someone to come down to the front desk. So it seems like the staff might live there. She came down after about 5 minutes to help us and get us checked in. She was nice but she smelled of cigarettes. As a matter of fact that will become a reaccuring theme. She gave us some extra linen as I was thinking about sleeping on the pull out couch. When we got to the room the stench of cigarette smoke hit us as soon as we opened the door. We were in a non smoking room. The next day I went out and got some cleaning products to wipe down things and spray because of the smell. Front desk lady told us the cleaning crew comes ever 14 days and you have to take out our own garbage. WOW! Even after spraying every day the cigarette smell came back. I think it was coming through the A/C from outside where staff and residents gather to smoke I guess. Smelling like a smoke shop every day when I with my kid going to a kid sporting event was awful. The room was spacious. Parking was good. But everything else was bad. Floors had a film so did the bedding.

Location and price Noisy!

Noisy!

Most of staff was friendly. Great location especially if y9u are on budget. Love size of refrigerator, large selection of TV channels I saw a bug only once in restroom