Wingate by Wyndham West Monroe

The staff are excellent. Thank you to Net one of the house keepers and the front desk staff were helpful as well.

Nice size rooms, complementary breakfast.

Clean room

Over all great hotel staff friendly, airconditioner not cooling properly and when we called the front desk only 1 time did they answer.

Room was dirty, linens looked like they were reused (unwashed) from last guest, NO HOT WATER, all of that for the price is a ripoff

Next day we told the guy at the desk about it and we asked if we could swap rooms. After about an hour of research he found us another room and it was very nice

The staff was excellent during check in and when I reported an issue with the air conditioning. The air conditioner was not working properly. The bed next to the air conditioner was cool but the rest of the room was warm. When I reported this to the staff on duty he offered me a small fan but maintenance was gone for the day and all rooms were already booked.

Enjoyed my stay! Everything was clean. Check in was a breeze and staff was friendly. Absolutely pleased and will stay again! I had to leave before breakfast but will try next time.

The room was very clean and the whole property was clean. The breakfast was decent and AC was very cool. The stay was good. The staff was very friendly and very polite.

When we arrived there were many holes in the wall. There was even one that when we turned the shower on had water spraying out of it. The next morning breakfast was not prepared correctly. Lots of things were missing. We were able to switch rooms the next day but woke up with bed bugs.

The room was clean. The staff was super nice both evening at check in and in the morning at check out. The breakfast was yummy. The air conditioner worked great.

The room was clean and comfortable. We had no issues to write about. The price was more than reasonable. The greeting by the front desk, cleaning people, and at the breakfast bar was good each time we encountered the staff. The breakfast was good and fresh.

The rooms and amenities are in very poor condition. The breakfast area was dirty, the hot food looked unappetizing, and the utensils provided were visibly rusted. Inside our room, the key latch didn't function and the light bulb kept flickering on and off. When we asked to switch rooms, the bathroom sink fixture in the second room was completely wobbly and felt like it would fall off at any moment. We barely managed to stay the night and left as quickly as possible the next morning. Would not recommend.

DJ at the front desk was awesome! The entire staff was so friendly and attentive!

The staff were helpful and accommodating. The room we were in at first had air conditioning problems, we were moved to a room that had working air conditioning. The bed was not very con’s the pillows were not good. The shampoo and conditioner and soap were amazing and smelled wonderful!! The property was maintained pretty well on the inside, but outside the trash was overflowing and was unkept. Not a big deal, just an eye sore. The pool is NOT heated like it says online. It’s freezing even in July!! The workout room had 5 machines but some weren’t in working condition. The breakfast was good and had a nice variety.

The biggest issue happened the next morning when my 3year-old woke up with multiple bites after sleeping in the bed. I reported it to the front desk, but there was no manager available. The employee offered to move us to another room and said she would notify management, but no one ever followed up with us. I did not try the breakfast, so I can't comment on it. If you're staying here, I recommend checking the room carefully when you arrive and inspecting the beds before settling in.

Bathtub was dirty. Hair dryer didn’t work. Large pink stain on floor outside of bathroom. Security safe had no batteries. Had to wait on check in attendant. I’ve been here before and the business office never has a computer available to use. Told attendant that there was a strong marijuana smell in the hallway on second floor. I thought this was a no smoking facility much less marajuana!

The staff was very friendly upon arrival. Odd that there are no ones in the room to call the front desk. There aren’t any blow dryers in the room so I asked house keeping. They got me on but it was 45 minutes later. My hair was already dry by then. (This makes for a bad hair day):(. I could tell they had cleaned but it looked like they just mopped anything on the floor to a corner. The sofa in our room was so stained I would not sit on it for anything. Gross. I did sleep well in the bed and the air conditioning was super cold which I personally like. I don’t think I would stay here again.

Location is great for fast food, gas and restaurants near by. Staff is very helpful and nice. Room is good but, is in need of a refresh including the air-conditioned. Overall it was comfortable stay.

No hair dryer on room, water pressure was horrible, only 3 half size pillows on bed, tv didn’t work.