Embassy Suites by Hilton West Palm Beach Central

Book this as a family stay before a cruise and book this venue because if your reputation. The website should have beeen updated to say THE POOL IS CLOSED IN JUNE…. The reception is just nachos .. the carpet had old puke on it. The elevator was full of water from the aircon. Hallway was flooded on the ninth floor! Our room carpet was soaked and the room smelled like bleach… I’m so disappointed in your venue…. Never again I have pictures of eveything. This was a healing for our family that has had two tragic deaths within 3 weeks of each other… thanks for the awful experience

Great location

The stay surprisingly AMAZING, we had a really good view from the balcony, which was our most favorite part about the hotel stay. The food was incredibly delicious too! We always left with a stomach full every time we ate. We would love to come back! The only problem was that the mini fridge did not keep the drink cold.

Service was great, Room was great but no pool for whole week- 6/19-6/26. Might still be closed. Was told on Sunday, probably by Thursday, weather permitted. Sunny all week, not 1 worker out there all week. Was still closed when we checked out yesterday. If looking for a hotel w/pool, would look elsewhere for near future.

The cleanliness of the rooms and the sponsor of the staff Everything was excellent

The staff was terrible. They didn’t clean the rooms. The pool was closed and no notification when checking in or updates. The blinds did not cover the lights and the room was bright at night, which is a bad mix with kids.

Staff was patient pleasant and efficient

Location of the property to the ithink amphitheater was great since my trip was based on a concert there Staff was rude. Not a clean hotel stains on the floor in the main lobby. Disgusting smells in the elevators. Mold in the showers and stains on the sheets.

Spacious and comfortable. Friendly staff. Excellent location. Good breakfast.

Complimentary breakfast had a good variety;

I love the room it was big nice and clean I didn’t like the fact that our room was canceled for Thursday we travel 12 hours and thought that when we got there we could check in and go to the room and relax but instead we have to wait until Friday evening after a long 12 hours ride to check in I was very disappointed because it said pay at property

Everything Nothing

Excelente hotel por su ubicación, muy buen desayuno y nos sentimos muy a gusto con la atención

My room was is a little to the older side. But it's clean.Great staff-- Breakfast omlete was tasty! Easy parking.

Very comparable bed good breakfast nice happy hour!

Room was smelly

breakfast

THE STAFF WENT ABOVE AND BEYOND WHAT I EXPECTED. THE FOOD WAS GREAT. BEST CHEESEBURGERS I EVER HAD IN MY 64 YEARS ON EARTH. THE STEAK WAS TO DIE FOR. I ENJOY MY 11 DAY STAY..I'LL BE BACK. I ENJOYED EVERYTHING