Hilton Garden Inn Mount Holly/Westampton

Breakfast was not included

.....

The lower level rooms on the first floor in particular, are in bad shape. The blinds are falling down and in some rooms the air conditioning units are leaking on the floor. This hotel is in desperate need of renovation.

Clean

It's about the same nothing new around in building or outside .. unfortunately, there is some old on their part like A.C and laundromat.. Everything is amazing 👏 to custodian crew!!

It's stilling about the same nothing new or whatever .. ok

Terrible time for the one night we were there. Air conditioner wasn’t working in our room and there was a large family reunion that were partying in several rooms until the early hours of the morning. I called the front desk twice to have them manage it. I only got two hours of sleep that night.

Room was cold, shower was slippery . Kids puty stuff

Very clean and friendly staff. Property well maintained. AC unit wasn’t the best. Didn’t seemed like the thermostat kept the right temperature.

No issue getting into the room. Other than that, way more than accommodating to get us squared away into the right room space.

The hotel was very nice. It met all my expectations.

Bedspread and sheets were stained and looked used. Hotel staff changed them out for me. Each day I got fresh towels, but no bathmat. Breakfast was not complimentary and coffee was available only during breakfast hours. This was not the best Hilton I have stayed in.

Staff was courteous and professional, room was clean, quiet and area was good 👍

Excellent restaurant with indoor and outdoor accommodations

When we arrived, the front desk staff member was very kind and check in went smoothly, which was the only positive part of our stay. We were surprised to learn breakfast was $13 per person, including children, which we had not expected.We were placed on the third floor, where there was a strong unpleasant odor in the hallway. Our room door was also stuck and difficult to open, which raised safety concerns. The room initially looked clean, but that changed quickly. After returning from the pool, we found ants crawling on my purse, the table, and our food. Later, we also noticed what appeared to be blood stains on one of the beds. Housekeeping refused to change the sheets, saying our room was not scheduled for cleaning. I reported the ants to the front desk, and maintenance sprayed bug repellent in the room. The smell was so strong we had to leave for about an hour. When I requested a room change, the front desk refused without offering any alternative. Overall, the stay was very disappointing due to cleanliness issues, pests, and poor customer service. I would not recommend this hotel.

A GREAT STAY!!!

Only one person doing check-in, but there was a wedding party and anniversay party checking in when we arrived. It took quite a long time, with room changes. Our check in was easy and quick once we got to the counter.

Room was not ready when we checked in at 5:00 pm. Housekeeping was severely backed up. Room we got had a duck tapped air conditioner, blinds that were falling apart, and a bathroom where the caulk around the bathtub was coming out and moldy.

Cleanliness Black shade didn't unravel, needed force to flush toilet.

Hotel was convenient for traveling. It was nice to be able to walk to the bar/restaurant next door. The room was quiet. My one dislike was the bed; it was not as comfortable as I would expect.