La Quinta Inn & Suites by Wyndham Wichita Falls - MSU Area

The property was clean. The rooms were clean. It would’ve been nice if the refrigerator had a freezer so that I could freeze my travel bags for my medication and they probably need to do a little more service on their pet area and supply bags.

Room was very clean plenty of towels and plenty of space .

cannot help to find a solution. they let you down and that's just it.

The air conditioner in my room was very, very loud. At first I thought that someone was running the motor on a diesel pickup truck parked right outside my window& I had a first floor room . It finally aggravated me enough that I looked out the windo - no truck just a car that wasn't running & no one was in it. All in all it mage for a miserable night. Turning the AC off was not an option - Texas in the summer.

Breakfast was very nice

Hotel was over booked... someone tried to key in my room late at night. Next day when I checked out got the invoice and departed. Noticed later its with a different name on it and different prices than my reservation but correct room number.

The elevators did not work

This La Quinta charges for pets, which was a surprise. We have been staying at La Quinta for years and never encountered this. There were no luggage carts available at checkout. We waited 45 minutes and finally got an employee to help us, who we felt obligated to tip. Breakfast sausage was cold. $183 for one night is too much.

The room was not clean and there were dirty towels left on the floor. The air conditioner is very loud and made it hard to sleep.

The room was way below standards for a hotel with a brand name like LaQuintia. The room furniture is just awful. Dirty with a stain all over it. The carpet is stained. Seems like every time I stay there it gets worse. The elevators are always an issue. The contractor takes up half of the parking lot with trailer. Time to find a different hotel.

I had a clean room and clean bathroom. The staff were great and super friendly. The property, however, needs some tlc. There were several places in the hallway where water damage had not been fixed and the walls were cracked.

This location was easily accessible to shops and restaurants! Rooms were nice!

Our company books this hotel when we are in town every few weeks, I made a mistake & booked this hotel when I should have booked Wichita in Kansas. I contacted hotels.com within 10 mins & the agent spoke to the manager & they refused to cancel, even though I made the correct resv @ a LaQunita in Kansas. It was a honest mistake, instead of just canceling the charge & renting the room to someone else, they received their 140.00. We will never stay here again. Paid for the insurance & was still denied the claim.

Bathroom drain stopper would not work

Breakfast. Only problem was the mattress was to hard. The rest was very good,

Bathroom was not cleaned at all. Someone else's hair was in the bathtub. There was a dust beneath TV that means that was cleaned long time ago.