Best Western Governors Inn & Suites

Poor

Found a dead cricket under the bathroom sink . And my Husband found a bedbug on his shorts

Exceptional

Super staff, nice breakfast, thé pool is definitely a plus.

Friendly staff. Great breakfast choices. Children running in the hallway unsupervised.

We had a very nice stay here. It was quiet, the beds and pillows were very comfortable. The gentleman at the front desk walked the parking lot throughout the night checking on guests vehicles. I've never heard of someone doing that at a hotel. Absolutely amazing! He deserves a raise!! Thank you for caring!

Most everything was acceptable

Fantastic Staff! And great hotel. The pool is definitely a plus which allowed me to unwinded.

Staff was great

Definitely an older hotel, was one of the least nicest best westerns I’ve stayed at. Breakfast area is very small like a 10x10 room so gets packed very easy we just skipped out on breakfast every morning due to how packed it always was. Stayed there 3 nights. Didn’t come and clean room one time. Staff was helpful though.

Staff was exceptional! They were friendly & helpful. They made security a top priority. The property was clean & comfortable. Breakfast was very good & well stocked. I was very happy with my stay & will stay again when I'm in Wichita. Nothing. Everything about my stay was amazing.

Right off highway, felt safe.Very nice room, quiet. Fridge & micro worked well. Lift was good! Pool clean and appreciated after hot day of driving. Ask desk for pool towels. Good hot breakfast w eggs, sausage, biscuits & gravy. Great staff, I got a call at 1am that my dome light was on in my car. Appreciated greatly as charging system in car is not so good. Parking is tight when rooms full, but area is good. Found a used makeup circle by corner chair. Otherwise very clean.

Good breakfast. Friendly check-in staff. Got a "smoking" room by mistake. Bed was too firm and uncomfortable. Ice machine was broken. No freezer section in frig, so couldn't cool drinks in cooler.

all good

Location close to the highway— we are on a road trip. Had an outdoor pool and friendly staff. Breakfast was a standard hot buffet Fitness room did not have working equipment. Clean but dated/worn interior.

NA

Staff were friendly and helpful

Superb

Clean room. Friendly stafg

The hotel and staff were wonderful! Shelly really is a fantastic person, so kind and helpful! Pool clean, rooms clean, area not noisy, hotel food is good as it can be. I think people get high expectations on some of these things and need to realize it's not going to be the Ritz Carlton....it's a clean safe place that offers you a breakfast, not a 5 star meal...it's a home away not shang-ri-la. Will stay again when I return!!!