Courtyard by Marriott Philadelphia Willow Grove

Location False advertising: Pool and hot tub under construction. Pull out sofa bed ABSOLUTELY terrible and so uncomfortable. Extremely cheap furniture. New staff were lacking information. Had to call multiple times to front desk as the room had NO linens for the sofa bed.

Did not get breakfast here

The hotel and the rooms are very clean and each staff member i encountered was very helpful and super friendly

Love everything was perfect Nothing everything was perfect

Okay location Someone barely knocked and walked into the room before we answered FOUR times. The front desk said it was our fault that we didn’t have a do not disturb sign on the door. We stay in hotels often and this never happens. Staff was rude

Everything was very clean and orderly.

The room was great. Clean and neat. The hotel was under constructions which was fine but they should have advertised that the pool was not available for use on the website, I may have stayed somewhere else. Other wise it was fine except our ice dispenser wasn't working so we had to run downstairs for ice

Tv wasn’t working.

I own a construction company so I understand how difficult it is to renovate a place while it is operating. That said, I also understand that with these type of projects keeping a clean job site should be top priority. They obviously do not believe the same thing as I do. There's construction debris throughout the property. Even the stairwell had construction debris through and throughout making it unsafe. The cruise that they have working have very little regard for the guests. I would stay away for now until these renovations are complete. The construction company running this project needs to get their managers in line because they do not have a handle on their field crew.

Comfortable and clean. Friendly staff.

Complimentary breakfast. They had a place for you to purchase your breakfast! Renovations are on going to make it upgraded, but you had to walk through the work are to get to the elevator.

Clean room and parking check in

The staff was great and so were the workers who were renovating the building I just believe that if your hotel is going under a major renovation, where multiple floors are closed and the guests are coming into contact with construction workers then your prices should be better. I knew there was construction, but I did not think it was a major renovation.

No ay pisina ni jacuzzi como dise en la fotos pero esta bueno camas suabes cuarto anpleo

Under construction/renovations that was not disclosed when making reservations. No working elevators. Ice machines on 2nd & 3rd floors not working. Sink poorly draining. Bedside lights & outlets and bathroom light only worked if entryway light was left on. Room next door stuck & required occupants to slam into it to get it to open which could be heard thru the walls.

Great

Great stay

Booked this hotel for the pool and hot tub, but both were closed down, which was never advised when I booked it. Also booked a room with a tub and got a leaky shower only. Definitely way over paid for this room.

All around nice

Comfortable, good location Renovations ongoing. Some noise and dirt. Redone rooms need microwave.