Fairfield Inn & Suites by Marriott Winston-Salem Downtown

Phone did not work in room. I had to go down to get towels. There 5 of us with three sets of towel and two wash cloths. The carpets were heavily stain and dirty.

Breakfast however was great, so many options and ran late til 11. Bar staff were nice outside space with fire was great in the evening

Nothing The room was dirty. The bathroom rug was disgusting.

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Breakfast is fine

Friendly and helpful staff at the front desk. Went the extra mile of upgrading my room when I checked in.

Good location, easy access to highway

Staff was nice didnt want to complain but our refund got declined. We intended on staying the evening here and when we arrived Staff was polite and helpful however the property was in bad shape hallway carpet was coming off and stains everywhere. When we got into our room there was stains leading to bedroom on floor and wallpaper coming off wall. Our comforters had what I could only guess was dried blood in 3 different spots. There was sticky clear liquid on the bed stand by phone and decided to leave and stay at a different hotel at 11pm. I have never left a hotel during a stay however I couldn't stay there after what I saw.

Everything was great except the traffic on the highway outside my window. The staff were fabulous, the bartender(s) were wonderful! traffic noise on the interstate, even with A/C running. I suggest asking for a room opposite of the interstate

Superb

The breakfast was decent 1) Dated carpets, filthy doors, windows and chairs in any common area. 2) they didn’t want to count in my stay in my Marriott rewards because I booked through booking.com. Nonsense. 3) our reservation listed 5 guests but we only got 3 towels. When we called around 9 to ask for the missing towels, they said they couldn’t bring it. We had to go and get them

Friendly staff Decent breakfast Room was nice and clean Close to major road but not as loud as I thought it would be -

Dated, slow service at front desk, didn’t get the type of room I booked so had to share a bed. Icing on the cake: pubic hair in the shower, and not just one or two hairs. Never again.

Convenient to restaurants and venues The only problem was our room had a unpleasant smell upon entering. The rest of the hotel seemed fine. Since we were only staying one night we just stayed in the room.

The only problem was our room had a unpleasant smell upon entering. The rest of the hotel seemed fine. Since we were only staying one night we just stayed in the room.

One of the worst hotels I’ve ever stayed in, the hallways were filthy and our room was never cleaned the three nights we were there. Breakfast was not appealing, and staff was not help. Please stay somewhere else.

Great hospitality Can’t really think of anything

Rooms are very clean; shower and bathroom were very clean also. Breakfast is what you need to start your day and the women working breakfast was very pleasant keep the food and coffee supplied. all the staff were very pleasant and helpful if in the area again this I will stay here. Parking not to bad garage is across the street but the street is not a busy one. Parking Garage drawback is spaces are very tight for large SUV or Pickup truck.

We had an amazing stay! We have stayed here before several times and have never been disappointed

Everything was nice I didn’t have any problems