Home2 Suites by Hilton Winston-Salem Hanes Mall

Bad

Room was clean and comfortable.

It was a fine hotel… Not a huge fan of the window units in the room for heating and cooling but otherwise it was dandy

; the staff were amazing - the rooms were clean and wonderful the breakfast wasnt great but eveything else was outstanding breakfast

Exceptional

Room was dirty and furniture was worn and old

Exceptional

We had a very late arrival and the staff were welcoming and very helpful. The room was beyond our expectations and we enjoyed the breakfast very much.

The staff (front desk as well as housekeeping) is friendly and professional! They have gone above and beyond what would be required and with a smile. I cannot priase them enough!!!!! Highly recommend this hotel/location!!!!

The customer service at this property was Chefs Kiss! As someone who travels quite a bit I really appreciated how the staff went above and beyond to elevate this stay. Property was clean, rooms were spacious and the indoor pool was well maintained. Will define rent stay again if I am ever back in the area!

Everything was perfect staff was helpful nice great resting place

clean room everything provided and worked free parking - spaces can be a little tight with suv's but very convenient - door locks and tv's are timed to stop working after midnight hours but front desk can unlock door and tv should restart after a few tries otherwise all works fine - rooms are temp controlled not too loud and seemed quiet for most part can hear doors open and close a little but not much from hallway while sleeping overall great for comfort and price - very good location - clean/quiet - been here many times and plan to return

Superb

The entire staff was very friendly,From check in to check out . Property and room was very clean. Would definitely stay there again.

Sta

Clean. Easy check in

The room was spacious and had a nice kitchen area with a large refrigerator/freezer. Staff were all very friendly and helpful. The pull out bed was not comfortable at all. We had to use since we had 6 people in the room. The office chair had gross looking stains on it. Breakfast was just OK. There could have been a better selection of fresh fruit, and the meat for the sandwiches looked like it had been heated more than one time.

Exceptional

Staff was super nice and helpful

Superb