Hampton Inn Winston-Salem Hanes Mall

The property as a whole was pretty clean and satisfactory. The room was ok. The problem area for my stay was the bathroom in room 402. It was dated the tub was very nasty. Dirty shower curtains, the caulking was old and peeling and visible mold that was painted over! Very unsatisfactory. The staff was great but the rooms need better care.

Lisa was exceptional. The staff makes it the best!

Outstanding breakfast. Loved the manager of the breakfast room. She was kind, diligent and the food was excellent, the kitchen service room and dining area were immaculate. The room we stayed in needed a bathroom renovation and a little more attention to cleaning the bathtub area. Bathroom needed renovation.

We were greeted by friendly staff when we arrived! We were provided bottled water and cookies. The room was clean and well stocked with towels and washcloths. The continental breakfast was good and the staff kept all the different food items stocked. The staff was always polite and eager to assist if needed.

Clean rooms, helpful staff, well kept property.

It was a pleasant stay, the staff was amazing. I was very disappointed with the breakfast. Hampton’s are always my first choice when booking hotels, but this was the worst breakfast by far. It had very limited choices, and was not good.

The room was clean. The bathroom was clean. Beds and pillows were soft and comfortable. Temperature control was spot on. The breakfast was above average and offered a variety of breakfast options. Conveniently located near shopping plazas and restaurants. The outdoor pool area is small, but very nice. Overall, I would definitely stay here again.

Clean room. Wonderful and helpful staff. Delicious breakfast with a good variety. The coffee was excellent. The lobby smelled like smoke when we first walked in but the rest of the hotel was fine. Finding a park was a challenge because of all the teams staying there but it showed how popular this hotel is. We had a great stay

Rooms facing the highway are noisy when trying to fall asleep. Bed was comfortable. Unit was clean. Fridge didn't work. Good breakfast options included.

Very clean and friendly staff The area was kinda questionable

Customer service was great. Room needs a refresh.

The staff was extremely friendly and helpful.

Cleanliness of the property especially the breakfast area.

The Hampton In. Is my ‘go to’ hotel. I always stay at one because I can rely on it to be clean, courteous and comfortable!

The Staff was out of this world

Very pleased with this Hampton Inn. Staff was very nice and hotel was clean and well maintained.

Clem room

The entire staff was very courteous, the rooms were clean, but the most impressive was the hotel breakfast and the ladies who worked the breakfast. The food was wonderful every morning and the workers did their best to create an amazing family atmosphere.

Stop over on the way to the beach. Staff was extremely friendly and location was near restaurants. Would definitely stay there again.

Just a great experience