Extended Stay America Suites Boston Woburn

The place is decent, the room was nice and spacious, and it was conveniently located.

A male employee tried to enter my room with his key card at 11:30pm. I reported the incident and management literally did not apologize or care at all. Would never stay here again.

You get what you pay for there are people that live in the hotel smell of cigarette smoke throughout the building if you're looking for a cheap place to spend the night it works

The toilet in the room was not working

Poorly maintained. Smelled like smoke to where your throat hurt. AC did not cool. Smoke alarm and Carbon monoxide alarms were beeping needing batteries. It needs serious attention.

Front desk was incredibly accommodating for a lot of flights that were canceled. Appreciated having a room to sleep in, which was perfectly acceptable for the price charged. The only negative I have is the swing bar security door lock had been forcibly broken off my door so I had no way to feel totally safe in my room and around 2 AM I heard someone nearby banging on a door and saying “Boston Police…open the door”.

Nice room layout

The check-in process took a long time, and the staff was not very friendly or helpful. Another major disappointment was that the hotel advertised breakfast on its website, but no breakfast was provided during my stay. Overall, the cleanliness, service, and misleading information about breakfast made this a poor experience. I would not recommend staying here

Breakfast mentioned but there was just coffee and muffins at front desk. Rude staff! Charged extra for breakfast .

Arrived and checked in on 06/21/2026. I was traveling for work and was staying until 07/03/2026. Parking was not an issue. It was late and didn't pay too much attention to the room until the next morning. The towels in the room were stained with what? I have no idea. Plumbing wise there were no pop-ups for the drains in the bathroom sink nor tub. The room does have a full-size refrigerator with a broken ice maker, a 2-burner cooktop but No utensils of any type. Monday morning on 06/22 I had made an inquiry about how often the rooms were cleaned since I would be both working from an office and my room. I was told that there is no housekeeping service that I would have to bring down my things such as towels, wash cloths and bedding to be counted and replenished if I wanted them changed. As for the ice maker? I was told that they are all non-functional and the property does not have an ice machine. I had to ask for things like utensils, dishes, coffee maker, pots and pans, that is when you can find someone at the front desk. Now let's talk about the free Wi-Fi. It was pretty much nonexistent.! I was told to call their provider. The Tech on the phone tried his best. He was blaming the hotel, the hotel said it is the provider's issue. Needless to say, I went for two weeks without Wi-Fi service. The BEST Day of my Stay was when I checked out..!

The shower was working and had hot water. Unbelievably bad place. I have been to other Extended Stays but this one was the biggest disappointment of all. I am aware that these places are not top rated ones but in relation to the price the value is poor. No acoustic or other insulation (single pane windows which won't fully close, facing a busy highway) smelly room, ,,,,, No breakfast as advertised. I usually do not care about breakfast at all but if it is advertised as "breakfast" you have to realize it is "coffee to go" in my world - no place to sit down so you either have to leave or go back to your room. It seems the whole construction needs to be removed and built new. There is no cost effective way to bring this building up to a current standard.

This place is not really the newest or freshest, and at about $100 a night, was overpriced to my dinosaur way of thinking -- but they are exploiting the overpriced nature of the metro Boston hotel market. One thing that was annoying was that the shower was only lukewarm-mildly warm.

There were cosmetic blemishes, i.e., chipped paint, ravelings on the carpet, and unfinished-looking repairs. The toilet was broken --the tank filled up sometimes but there was a poor seal with the flapper and the water leaked out. You had to flip the lever and let the tank fill up to flush it. The breakfast was really just coffee, tea, and cocoa, with some instant oatmeal available. The room was spacious and well lit, the heat worked, the bed was comfortable.

This hotel is very depressing. Harsh lighting, bad smell in room. Lost electricity in middle of night (weather related, not hotel's fault) and microwave wouldn't stop beeping for over an hour.

Bare bones lodging. Staff try hard, but there is only so much they can do.

Beds very comfortable rooms very clean many choices of breakfast overall I would give a rating of 5

Ty

Older hotel that is undergoing some refresh of somer rooms.

Passable

Vanity was broken, not enough shampoo and soap, smell bad inside