Deluxe Inn Wytheville

Older property that needs maintenance and modernization No TV cable….not necessarily a problem for us but it would be good to have news or weather broadcasts at the least Pool was obviously not in use Breakfast was underwhelming

Nothing, we decided not to even stay, it seemed to be deserted, only seen one staff member at the counter, the TV did not work, they said you can watch TV on your phone, there was no breakfast, the pool was closed. I am hoping to get my money back. Nothing we moved around the conner to the Motel 8 and that was a huge improvement.

Need better housekeeping

There was also no breakfast but there is a Taco Bell across the street and a Dunkin 2 miles away.

Actually, did not stay overnight. Facility was dirty. Hallways and stairways dirty. Room smelled awful. Room was dirty. Sheets had something on them. Toilet had yellow stains. Staff offered to switch our room, but we opted not to stay. Requested refund.

The air conditioning worked fine. The room was clean except for the floors. I was picking up black stuff on my bare feet when walking on the carpet that felt squishy. The breakfast was not there due to your plumbing problems and your pool was not working.

the room was clean and comfortable there was no breakfast, just some stale appearing cereal. dingy color scheme made it feel dated

I did not eat breakfast. But coffee not ready till after 6:30. No tv. No cable. The clerk was very nice & apologized & told us how to get our shows on our phone. Not fun watching tv on your phone. Hopefully this gets rectified very soon!

Half of the things were broken or unavailable. Did not match advertising. No breakfast. No pool. No ice. Staff was really rude as well.

No TV

Room is spacious and the bed is comfortable. I got charged twice for our room when my husband used his card instead. I am still waiting for my refunds and this really hurts us on our vacation. There is no breakfast, they are not allowed to serve breakfast and no tvs. Just wifi on your phone.

The hotel was falling apart. Giant holes in the wall in the back hallway, chain locks that were broken, the pool was closed, there was no cable, and the entire facility smelled of siting water. The photos online show very few things on purpose. We were only there for about 8 hours as we were just trying to get a little sleep but it is not somewhere we would book again, even if the price was low.

The day staff was very rude and hateful. They need to have a course of 5 in Customer Service.... The TVs did NOT work, the lights in the bathroom did not work properly, the ice machines were all broken. There is NO pool!! There is NO breakfast!!

TV unavailable no breakfast to speak of and concession selection is laughable, not visiting this place again. It’s true you get what you pay for.

nothing Dianna, the desk clerk. Absolutely rude, her attitude left much to be desired. There was no TV, the pool wasn’t open and there was also no breakfast, all of which were advertised. Despite all of that we would have stayed had Dianna not had the attitude. She should not be working a front desk position.

Plumbing problem. No breakfast No cable

The location was very convenient and the staff were incredibly friendly. The room was dirty. I don’t think the carpet had been vacuumed in weeks, as there was fur, toe nail clippings, and a mystery green substance on the carpet. The beds were clean but the bathroom was questionable. The “continental breakfast” was non existent.

Very comfortable.

hotel says there is a continental breakfast, but there was no breakfast not even a coffee at night there was noise all night long

Yes, none of the tvs worked. Both ice machines were broken. Cold cereal for breakfast (my grandkids weren't going to eat raisin bran). Big crack in the tub. Asked what was going on they stated they were restructuring.