How Aspen Square saved over $45,000 in 6 months with FlexPro

Industry
Real Estate
Headquarters
Agawam, MA
Company size
~ employees

About

Aspen Square is a real estate investment firm that develops and maintains properties across 18 states. Since they’re growing all the time, their business relies on frequent travel, usually for multiple travelers.

Industry

Real Estate

Headquarters

Agawam, MA

Company size

~ employees

Results at a Glance

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“Someone’s always paying attention and ready to help resolve your issue.”

Nancy K.
Aspen Square

The problem

Online booking tools’ static hotel availability meant that at times, Nancy’s travelers would arrive to find their reservations didn’t exist: “I was having issues where people were showing up for a reservation where I had reserved three rooms and they’d only have one room.”

Nancy dealt with intricate itineraries of more than 50 employees traveling for months at a time. With shifting timelines and frequent changes, it became clear their default online booking tool wasn’t cutting it.

The solution

Aspen Square faced financial losses whenever plans changed or projects ended early due to inflexible cancellation policies and fees. “You couldn’t modify or make changes. Once you booked it, you pretty much owned it,” Nancy explained. To avoid losing funds, they delayed bookings, which often led to limited room availability. “I could only book three or four rooms at a time,” Nancy shared, “and then you get through that, and they don’t have enough rooms for the rest of the team.”

With Engine

FlexPro Unlocks Big Savings

In just six months, Aspen Square has saved nearly $50,000 using FlexPro. For only $2,000 per year, every reservation is covered, allowing easy modifications without losing funds.

“Having FlexPro is huge. Knowing I can cancel anything is a game changer. It just made my life so much easier,” Nancy shared. With projected annual savings of $100K, Aspen Square now books confidently in advance, transforming their travel experience.

FlexPro Unlocks Big Savings

In just six months, Aspen Square has saved nearly $50,000 using FlexPro. For only $2,000 per year, every reservation is covered, allowing easy modifications without losing funds.

“Having FlexPro is huge. Knowing I can cancel anything is a game changer. It just made my life so much easier,” Nancy shared. With projected annual savings of $100K, Aspen Square now books confidently in advance, transforming their travel experience.

FlexPro Unlocks Big Savings

In just six months, Aspen Square has saved nearly $50,000 using FlexPro. For only $2,000 per year, every reservation is covered, allowing easy modifications without losing funds.

“Having FlexPro is huge. Knowing I can cancel anything is a game changer. It just made my life so much easier,” Nancy shared. With projected annual savings of $100K, Aspen Square now books confidently in advance, transforming their travel experience.

FlexPro Unlocks Big Savings

In just six months, Aspen Square has saved nearly $50,000 using FlexPro. For only $2,000 per year, every reservation is covered, allowing easy modifications without losing funds.

“Having FlexPro is huge. Knowing I can cancel anything is a game changer. It just made my life so much easier,” Nancy shared. With projected annual savings of $100K, Aspen Square now books confidently in advance, transforming their travel experience.

Effortless Adjustments = More Time Saved

Engine is saving Nancy valuable time. Changes are made directly from her account—no phone calls, no questions asked. “With a group of eight travelers, it’s common for plans to change, like someone getting sick at the last minute,” she explained. “I’ve adjusted trips easily with Engine—extending a night, canceling a night—it’s all automatic. Not having to reach out for help is huge. It makes my job so much easier.”

Effortless Adjustments = More Time Saved

Engine is saving Nancy valuable time. Changes are made directly from her account—no phone calls, no questions asked. “With a group of eight travelers, it’s common for plans to change, like someone getting sick at the last minute,” she explained. “I’ve adjusted trips easily with Engine—extending a night, canceling a night—it’s all automatic. Not having to reach out for help is huge. It makes my job so much easier.”

Effortless Adjustments = More Time Saved

Engine is saving Nancy valuable time. Changes are made directly from her account—no phone calls, no questions asked. “With a group of eight travelers, it’s common for plans to change, like someone getting sick at the last minute,” she explained. “I’ve adjusted trips easily with Engine—extending a night, canceling a night—it’s all automatic. Not having to reach out for help is huge. It makes my job so much easier.”

Award-Winning Support You Can Count On

Nancy was relieved to discover Engine’s exceptional support team. “Someone’s always paying attention and ready to help resolve your issue,” she shared. Backed by two international awards for stellar customer service, the Member Support team ensures a seamless experience.

Award-Winning Support You Can Count On

Nancy was relieved to discover Engine’s exceptional support team. “Someone’s always paying attention and ready to help resolve your issue,” she shared. Backed by two international awards for stellar customer service, the Member Support team ensures a seamless experience.

Award-Winning Support You Can Count On

Nancy was relieved to discover Engine’s exceptional support team. “Someone’s always paying attention and ready to help resolve your issue,” she shared. Backed by two international awards for stellar customer service, the Member Support team ensures a seamless experience.

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Frequently asked questions

We’re glad you asked!

Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Hotel Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Hotel Engine free to join and use.

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We want our members to have plenty of options when booking lodging. Our platform currently offers 750,000+ properties worldwide.

You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

That’s why Hotel Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

If you need to keep travel plans flexible, there are two great options available.

  1. You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
  2. If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.