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How Industrial Kiln & Dryer Group saved $123,000 on lodging

Industry

Construction

Headquarters

Louisville, KY

Company size

~200 employees

About

Industrial Kiln & Dryer Group is an industry leader in rotary processing equipment. Their crews travel across the country to provide education, installation, repair, maintenance, and parts to hundreds of customers in industries such as food manufacturing, paper production, and distilleries.

Industry

Construction

Headquarters

Louisville, KY

Company size

~200 employees

Results at a Glance

$123K+

saved on hotels

$123K+

saved on hotels

$123K+

saved on hotels

$123K+

saved on hotels

$30K+

in savings with Engine Rewards

$30K+

in savings with Engine Rewards

$30K+

in savings with Engine Rewards

$30K+

in savings with Engine Rewards

$30K+

in savings with Engine Rewards

24/7

fast and friendly support

24/7

fast and friendly support

24/7

fast and friendly support

24/7

fast and friendly support

“It makes things so much easier now that I can include a job number on all of our reservation receipts.”

Mia W.

,

Industrial Kiln

The problem

Mia W., the Field Service Admin at Industrial Kiln & Dryer Group is one of six administrators responsible for booking the travel of its 70+ crew members. With both the company and the demand for travel growing quickly, Mia needed to find a platform that could support her increasing travel needs. 

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When Mia’s travelers had hotel issues, she found herself on the phone with various hotel support lines for extended periods of time trying to help.

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Unable to handle the high volume of charges needed for lodging reservations, the company’s credit cards were often being maxed out. Travelers had to put down personal credit cards for incidentals, leading to numerous billing headaches.

The solution

With Engine, Industrial Kiln & Dryer Group saves time, money, and headaches with access to savings on hotels, a 24/7 Member Support team, and consolidated billing processes.

“I’m most impressed with the speed of responses in which we get from Member Support. It’s invaluable.”

— Mia W. Field Service Admin

Get started for free

With Engine

Direct Bill

After joining Engine in late 2018, Mia found a solution to her lodging management struggles. Industrial Kiln & Dryer Group signed up for Engine’s Direct Bill program, which extends a line of credit, consolidates all charges each month and delivers them on one single invoice. This helps free up the company’s credit while also streamlining their billing and payment processes.

Direct Bill

After joining Engine in late 2018, Mia found a solution to her lodging management struggles. Industrial Kiln & Dryer Group signed up for Engine’s Direct Bill program, which extends a line of credit, consolidates all charges each month and delivers them on one single invoice. This helps free up the company’s credit while also streamlining their billing and payment processes.

Direct Bill

After joining Engine in late 2018, Mia found a solution to her lodging management struggles. Industrial Kiln & Dryer Group signed up for Engine’s Direct Bill program, which extends a line of credit, consolidates all charges each month and delivers them on one single invoice. This helps free up the company’s credit while also streamlining their billing and payment processes.

Incidental Coverage

Mia’s team also started using Engine’s Incidental Coverage program, which covers her team’s incidental charges up front, removing the need for individual travelers to present credit cards at check-in. These charges are then added to the final monthly bill.

Incidental Coverage

Mia’s team also started using Engine’s Incidental Coverage program, which covers her team’s incidental charges up front, removing the need for individual travelers to present credit cards at check-in. These charges are then added to the final monthly bill.

Incidental Coverage

Mia’s team also started using Engine’s Incidental Coverage program, which covers her team’s incidental charges up front, removing the need for individual travelers to present credit cards at check-in. These charges are then added to the final monthly bill.

Incidental Coverage

Mia’s team also started using Engine’s Incidental Coverage program, which covers her team’s incidental charges up front, removing the need for individual travelers to present credit cards at check-in. These charges are then added to the final monthly bill.

Incidental Coverage

Mia’s team also started using Engine’s Incidental Coverage program, which covers her team’s incidental charges up front, removing the need for individual travelers to present credit cards at check-in. These charges are then added to the final monthly bill.

Custom Fields

The ability to add custom job codes to each reservation is another feature that Mia believes has greatly helped increase efficiency in the payment process. “It makes things so much easier now that I can include a job number on all of our reservation receipts. This way, I don’t have to dig into every receipt and add a code before it’s sent to accounting. This saves us at least an hour on each invoice.” But the pleasant surprises didn’t stop there: One of the perks that surprised her most when switching to Engine was the exclusive rates she finds on the platform.

Custom Fields

The ability to add custom job codes to each reservation is another feature that Mia believes has greatly helped increase efficiency in the payment process. “It makes things so much easier now that I can include a job number on all of our reservation receipts. This way, I don’t have to dig into every receipt and add a code before it’s sent to accounting. This saves us at least an hour on each invoice.” But the pleasant surprises didn’t stop there: One of the perks that surprised her most when switching to Engine was the exclusive rates she finds on the platform.

Custom Fields

The ability to add custom job codes to each reservation is another feature that Mia believes has greatly helped increase efficiency in the payment process. “It makes things so much easier now that I can include a job number on all of our reservation receipts. This way, I don’t have to dig into every receipt and add a code before it’s sent to accounting. This saves us at least an hour on each invoice.” But the pleasant surprises didn’t stop there: One of the perks that surprised her most when switching to Engine was the exclusive rates she finds on the platform.

24/7 Support

Mia believes one of the greatest assets of the Engine platform is its 24/7 Member Support team. She appreciates that they are always available to help her travelers if they experience an issue. “I’m most impressed with the speed of responses in which we get from Member Support. It’s invaluable.”

24/7 Support

Mia believes one of the greatest assets of the Engine platform is its 24/7 Member Support team. She appreciates that they are always available to help her travelers if they experience an issue. “I’m most impressed with the speed of responses in which we get from Member Support. It’s invaluable.”

24/7 Support

Mia believes one of the greatest assets of the Engine platform is its 24/7 Member Support team. She appreciates that they are always available to help her travelers if they experience an issue. “I’m most impressed with the speed of responses in which we get from Member Support. It’s invaluable.”

All business travel, one Engine

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An illustration of a car

Hotel illustration

Incidentals covered

No membership fees

A luggage

A plane

Consolidated billing

No Contracts

No contracts

Luggages

Frequently asked questions

We’re glad you asked!

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Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

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Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Hotel Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Hotel Engine free to join and use.

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No membership fees, no contracts, and no minimum spend.

We want our members to have plenty of options when booking lodging. Our platform currently offers 750,000+ properties worldwide.

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You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

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We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

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That’s why Hotel Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

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‍Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

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If you need to keep travel plans flexible, there are two great options available.

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You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.

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