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How SRP Companies saved $450,000 in hotel bookings

SRP Companies lacked travel oversight and budget control. They needed a solution that would give them better tracking and support. Engine provided them with a travel solution that gave them budget controls, reporting, and support for seamless hotel bookings.

$450K
in hotel room savings
$56K
in Engine Rewards
Industry
Consumer goods
Headquarters
Castle Rock, CO
Company size
~900 employees

About

SRP Companies, headquartered in Castle Rock, Colorado, is a leading product development and distribution company servicing convenience stores, travel centers, sporting goods, and resorts across the U.S. The company has 897 employees, many of whom travel Monday through Friday to service stores within their region, requiring them to book hundreds of hotel room nights per month.

Industry

Consumer goods

Headquarters

Castle Rock, CO

Company size

~900 employees

Results at a Glance

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“Sometimes routes change, or an employee gets sick, or they need to cancel. So, it’s nice to tell them they can reach out to Member Support for quick support, that way they’re not losing time on reservation resolution.”

Claudia B.
, 
SRP Companies

The problem

Prior to working with Engine, SRP Companies relied on their employees to book their own travel using a company credit card. However, as the need for managed travel and oversight grew, they sought out a solution that could help them manage budgets and provide easy reporting.

The solution

In October 2019, SRP Companies chose Engine as their preferred hotel booking provider. Engine's platform offered effective budget controls, better reporting, and 24/7 live support to help with sudden changes.

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“We have over 50 partners set up in the Engine platform to support our functional and regional structure, each with a department cap that helps everyone to book within budget and helps us stay on track. The recent implementation of the tiered travel policies will provide the flexibility to support an as-needed change to individual travelers, without impacting the larger company lodging goal,” said Claudia B., Field Operations Manager at SRP Companies.

“Travel policies help everyone to book within budget and helps us stay on track.”

— Claudia B. Field Ops Manager
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With Engine

Robust Rewards

SRP Companies travelers also benefit from Engines robust rewards program, allowing them to layer hotel specific loyalty program points on top of their Engine Rewards. “I tell them those points are yours! Enjoy them. Go take a trip. So, they really like that”, said Claudia.

Fast and Friendly Support

Because SRP Companies employees often book their travel weeks in advance, they also appreciate the option to use Engines Member Support team to help facilitate itinerary changes.

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"We tell our employees: look early, book early. That way they can choose a room that best fits their needs. However, sometimes routes change, or an employee gets sick, or they need to cancel. So, it s nice to tell them they can reach out toMember Support for quick support, that way they re not losing time on reservation resolution."

Reliable and Easy to Use App

Claudia also said her team also enjoys the reliability of the platform and the mobile app. "We do a training with our new hires about how to use Engine. Overall, the team has really positive things to say about it, it s a very steady app. The integrity of it always being there and always working is a comfort."

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All business travel, one Engine

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Frequently asked questions

We’re glad you asked!

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Hotels want to reach business travelers while companies with traveling workforces want the best rates they can get.

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Our platform brings everyone together to radically simplify trip management and give everyone exactly what they want. By booking with Engine, you and your company will save substantially in both time and money.

By providing great value to our hotel partners, we get great rates. That means we can take a small cut of each booking — enough to cover 24/7 Member Support and continually re-invest in new technology — and still offer deals to our members that are up to 60% less than the online public travel sites. That’s why we can keep Engine free to join and use.

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No membership fees, no contracts, and no minimum spend.

We want our members to have plenty of options when booking lodging. Our platform currently offers 800,000+ properties worldwide.

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You'll find just about every hotel in the U.S. on our platform. If you don't see a specific hotel when you search, it's likely because the hotel is fully booked during your dates. In those rare cases, we'll show you nearby comparable properties with availability during your travel dates.

We’re in the business of radically simplifying trip management for everyone, and we believe great hotel rates should be accessible to everyone, too.

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That’s why Engine is free to join and use — no membership fees, no contracts, no minimum required spend, no catch.

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‍Click here to learn more about our pricing.

Individual hotel properties set their own cancellation policies, which are clearly displayed during the booking process (you’ll see whether the room is refundable, and the last date you can cancel and receive your money back). After booking, you can find cancellation policy information in the “Important Information” section of your confirmation page.

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If you need to keep travel plans flexible, there are two great options available.

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  1. You can select the Flex option during the booking process. Flex allows you to cancel any reservation up until noon the day of arrival or cut a trip short mid-stay and get refunded — regardless of the hotel’s cancellation policy.
  2. If your company signs up for FlexPro, every traveler is fully covered with our highest degree of flexibility. With an annual plan, FlexPro costs $2,000 ($167/mo) covering everyone in your company. If you want to go month-to-month, Flexpro costs $200 - again, covering everyone in your company.

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