Country Inn & Suites by Radisson, Albany, GA

The sofa chair was awful. Lots of stains very dingy. Cushions worn out. Just look to nasty to sit on. Not sure if they renovating but who so ever ding the laminate wood floors are doing an awful job. The planks has huge gaps, just awful. Would I stay again, No But the one thing that stood out was the desk clean Adrienne she was excellent with customer service

No soap inside the dispenser and floor wasn’t clean especially while having white socks.

This hotel is amazing as always. We’ve stayed at this same hotel many times and will definitely use them again.

Only complaint I have is the Room 211 we were in needed a upgrade, tub needs to be replaced it has a Crack in it . You can see where they keep caulking and ainting over it. Door hinges are rusted out. Area with fridge was really dusty.

Hotel poorly maintained. Bathroom like burned out. Burned out lights in breakfast area.

This is our second time there our first time they didn't clean our room 2 days with request made, this time same thing the last excuse was no cleaner on staff now the same excuse, which isn't fare. We like the free breakfast lady who prepares , it's amazing one person can make come back , but we are done with this location.

The facility was clean and appeared to be well maintained. The staff was very nice and helpful. The beds were actually comfortable and my disabled husband was able to sleep the entire night without any discomfort. However, the only issues we experienced was the sofa bed cushions were disgusting. There were spots that looked like blood stains. We were offered another room but that sofa bed also had stains. The staff did an excellent job to assure we were satisfied and provided a cot and sofa cover. I would go back because the surrounding area was peaceful and convenient

Bathrooms had hair on the floor around the toilet in the tub but other than that it was very clean!

Second, I've stayed at this hotel many years ago. Looks like the carpet was taken up. The room were OK, not the best. There was dirt on the corners, floor felt dirty. The squeeze bottles in the shower had brown stuff on them. Glad I bring my own body wash. Mirrors dirty, windows holding moisture. Just not a clean feel. My kids checked out the pool, which is a nice feature. Just be prepared it is COLD, the pool is not heated. Would I stay at this hotel again...absolutely NOT!

Great stay clean room. Nice staff

I had a great stay no complaints very clean

It was fine.

Outside area unkempt. Gum deposits around entrance. Asked for maid service by hanging the room placard but got none. All the phones to the main desk were not able to be used. Had to physically go to the front desk for service. Asked for two extra pillows but only got one. Second one never came. Repaired holes in the walls of my room but no paint over to match the walls. Advertised a hot tub but it had been cemented over. Sauna was unclean just by looking at it. Front desk personnel were friendly and no complaints there. Breakfast was good enough.

The property and staff was ok

Breakfast Hotel over charge my card. Hold on my card zero out my account for the whole weekend I went to visit. Hotel changed manager so staff didn’t know how to work new program

Bad

Very poor

Excellent overall!

The was great and stay was excellent but I didn’t receive a pro-rate for a whole day, I had to leave a day early cause I had death in the family and the manager he couldn’t give me my money back. I was so disappointed but I knew I had to leave and get home. Plus I tip the clerk and tip at breakfast wow

The toilet in the room stopped up and overflowed. I asked the night agent for a plunger and she stated that the staff keeps the room locked where it was located. I asked what time does housekeeping come in and she stated that she did not know. Therefore, we were not able to use the toilet for the night. I also asked for additional towels and wash cloths. She gave me towels and said they were out of wash cloths.