Extended Stay America Suites Albuquerque Airport

Construction was being done so it was very loud not to mention i woke up w a big dent on my car i believe they dropped something on my hood . Also when i went to try n extend ny stay they said i could not w no explanation.. one staff member was nice the rest where judgemental as all heck

Muy bueno

Do NOT stay here unless you want to be kept up all night by loud people who use this place as a residence, they leave their doors open, they smoke THC all over the property, it smells like THC all over. The inside of the room was marginally clean. The staff were nice but the dont enforce the no-smoking withing 100ft of the building rule. They also do not enforce noise orders.

The staff is excellent, particularly Gloria, who is a great problem solver. I understand that they are remodeling. Lack of a bedside lamp was a problem and the ac was very noisy.

Great

The room is newly renovated but the outside was not very clean

Excelente muy buena.re comenzada

Nothing went well. Room allotted had single bed and not Full Bed/Double Bed as advertised on Booking.com. Gloria the reception manager made me wait for appx 10 min to find my booking despite paid confirmation and welcome message from property citing her system did not have my details only to find it later, after saying my first name on booking was only 'Arun'. She kept asking for $10 for upgrading to Queen Bed, and I protested and called Booking.com support who then called her and by the time she realized her goof up and allotted a Queen Bed. Due to this bed issue she changed our room only for us to later discover that the room above was being renovated and we had an unpleasant noises all through Aug 08 right from 8 AM which forced us to check out around 9 AM instead of 11 AM.

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Good

I checked out early for safety reasons! Some lady was trying to open my hotel door. Stains on the bedding and showers curtains. My daughter was scared to walk up the stairs from the parking lot. The police came running up the stairs. Gloria tried to refuse checking me out early. I told my daughter and I weren’t comfortable staying after what we experienced. She eventually checked me out but refused to give me my receipt as proof! I’ll never recommend anyone stay here!

Location. Close to where we wanted. Everything was good, nothing we didn't like.

the principal of this review is you get what you pay for. $30 a night and you can expect to wrap your pillows in your shirt. We needed a place to rest for a few hours and this place provided that. at the very least the sheets were fairly clean. Bugs are definitely present, but dead or dying if they are in your view.

Our room was not super clean and as soon as I walked in to put my bags down I stepped on a scorpion so thankfully I still had my shoes on.

Property was solid. No issues

This was the worst experience we have had at any hotel. The room was dirty, dead bugs, no bathroom door handle, no available ice, no hot water. Smoke free property had cigarette butts everywhere. Not a positive experience at all.

It was disgusting, broke down cars out front, unfriendly staff

Overall great stay clean room nice staff kitchen was great the breakfast could have been better but overall good place

The room smelled strongly of food and you can hear noise from outside.

Told the office that there was a leaky toilet, said they would send someone to fix that and when I said that there was a cockroach in the room, they didn’t act surprised. Checked out not too long after. Still have yet to receive my refund! I’m going to call and complain.