SpringHill Suites by Marriott Ames

Clean and comfortable Nothing to report

Very nice!

Room was clean. Problem with electric for fridge, microwave, outlets in that part of room. Pool was out of order. Staff was nice and friendly. Breakfast was okay, plenty of options. Parking was close.

There was no body wash in the pump in shower, toilet didn’t flush well, used tooth pick by the side of the bed, and pool was closed which we weren’t aware of until we showed up. Despite all that I do like this hotel and feel like those are anomalies. We would stay again.

Very good

Staff was lovely. We checked in very late and they were still kind and welcoming. The bed was very comfy! The whole room was lovely and clean and seemed very up to date.

Refrigerator didn’t work so we couldn’t keep food cold.

Nothing. Everything was great

Very good

Location Nothing. Everything was great

Nice!

Breakfast was great and staff was kind. I thought our room could have been cleaner. There was trash under our bed and pull out couch did not have clean sheet on it.

Fit our need perfectly.

Room was great. Perfect for our stay.

So, I personally went down to the front desk. Waited several minutes for someone to come up and meet me, and he rudely pointed at some stuff and said..."it's over there". I grabbed it without looking what it was and went back to my room. When I looked at it upon returning to the room it was shampoo and lotion. NOT what I needed! Well...that was a strikeout. And worthless. Didn't feel like dealing with him anymore. So, I showered with the shampoo and went to bed. The bext morning I got up and went down to breakfast at 912 am. (The hours posted are breakfast 6am-10am) They were already cleaning everything up. I really wanted Oatmeal and a bagel as I had a long day ahead of me. Flying, doctors appointments in Colorado and working that night! Once again, not happy. If my employees did that, they would most likely be FIRED.. As the manager was right there, watching this being done. I did ask the kid for a bagel, and he said yes, and went bac and got me one. But, I really wanted the oatmeal.

common areas were a bit grubby, dusty

Clean and quiet place.

Did not freshen our room more than once all week even though we asked.

The hotel was very clean. The beds were comfortable and the room was quite spacious. The kids had a wonderful time playing in the pool. It was close to places to eat. The poool could be a bit larger and the flooring in the pool areat is very slippery tile which I think was not a great choice.

Conveniently located close to ISU campus, stores, restaurants, etc. Room was spacious and clean. TV did not turn on properly, so I was not able to watch any TV during my stay.