Courtyard By Marriott Ann Arbor

Very good

Everything is great!

The hotel is really nice, has a great design and atmosphere. There is a really nice small restaurant and a really nice pool. The staff is really friendly and helpful as well. And the rooms are nice and clean as well. I had a nice stay there and will return to the same hotel when I come back in town.

I asked for room cleaning and a blanket. For over four nights, neither one of those were provided despite multiple requests. The first night the phones were down so there was no response. The second night the front desk manager said he was off desk so couldn’t pick up. I spoke to the front desk more than a couple of times each time asking for both but not even once did anyone check or respond. The only saving grace was the coffee shop host who was excellent to talk to and provided friendly service. One shouldn’t charge such exorbitant rates if the service is so poor

Coffee pot not working it was an ok stay! Clean and quite but could use more on keeping things working and conditioner or if you put something in the shower at least keep it restock.

Clean, spacious hotel. Room was superb, front desk personnel professional and polite.

Great stay

The hotel was nice. Convenient located. Room was clean. Everything was good.

It was clean It was extremely overpriced. It has all the amenities as a $100 hotel would for 3x the cost. On top of that breakfast is not included and again is the same quality as a $100 dollar hotel.

Room and location was great!

Passable

Excellent arrangement

Good

Room was not cleaned both nights of my stay. Sofa in the room was uncomfortable. Long walk to the front door, it was the only entrance that I saw . Paint was peeling on the ceiling of shower old tub,no walk in shower .

Painted toilet seat, running toilet water . Great staff

Staff was very personable and accommodating. We arrived early and they went above and beyond to get our room clean and ready. That was really appreciated and took a lot of stress off us. Room was clean and eating area very clean and breakfast was good. The only concern I had was with the pool area - the pool is wonderful for families, however, the ventilation in the area is poor. The chlorine ozone layer in the air was overly thick and that is not good for anyones lungs. There needs to be more airflow or better balance and/or adjustment to chlorine to minimize the breathing in of chlorine fumes. We did ask staff if we could open the door, which they allowed, but with no wind outside, it did little to help. All in all, I would stay here again, but perhaps not swim unless adjusted.

Kimberly went above and beyond helping us fix an issue with our reservation. She was amazing. The facility was clean and comfortable.

Clean. Quiet. Pool. Outdoor seating

The courtyard was very nice. Staff was great. Add a free real breakfast and it’d be perfect.

Good - albeit expensive - breakfast. No ice machines - except on first floor - was VERY inconvenient. For $200 per night you could do better.