InterContinental Buckhead Atlanta by IHG

Its my favorite hotel. I always stay there when im in Atlanta

My 4th intercontinental I've stayed at and this one was the best!

Property was very clean. Offerings for some snacks to purchase would have been nice. We were enjoying our stay until a couple in the lobby sitting next to us got in to a huge fight and started throwing things making us feeling very scared and uncomfortable to continue to stay at the hotel even after arrest. I would not stay there again.

Cleanliness and professionalism of your staff N/A

Very clean and great professional service

The aesthetic of the property if very beautiful the room was well designed and housekeeping was diligent in their work. However, its over priced considering the layout of the room we had. Nowhere in the booking was I aware they take out $350 just for the deposit and another $213 for amenities. You would think they would have that be assessed when you book the room. The pool was not heated or cleaned properly when we went out to enjoy it. The fitness center was very basic and small. We were charged for self-parking when we had already booked a room for 4 days. Im not sure who the parking spaces would be for other than the guests. The room service menu was over priced as well so we didnt order anything. You cant get full use of the tv because they fix it so you cant use the hdmi for external devices. They tell you that you can cast your phone to play apps to the tv but it didnt work for us at all. The dropoff car service was offered but it only takes you to a place so you cant schedule a pick up time. You are basically abandoned to find your way back. It’s pleasing to the eye but not worth the price.

First check in with servcie desk was great. Room conditions are clean, shower drain does not work well, weird that room only provide 1 bath robe and 1 slipper when it was a double queen beds room. Breakfast was a la carte and not much selections, was expecting full spread of breakfast buffet, been to other Intercontinental hotels oversea so was expecting the same experience.

On the 1st day, I did not realize that my coffee cup left a coffee ring on the dresser, after housekeeping was done, coffee cup was replaced but the dresser was not wiped down. Apart from providing new towels and making the beds not sure what else does housekeeping does. Stayed 2 nights.

Exceptional

Lovely hotel on Peachtree. A bit of noise from the road so ask for a high floor.

bed was very comfortable staff everywhere were very friendly and helpful nothing absolutely perfect property

The stay was beautiful and clean. The team made sure to assist with all needs and was always available to answer questions

Pleasant

Exceptional

Great staff attentive and flexible and coffee barristers were fab!

Wonderful place to stay at

Very clean and upscale! Time well spent! Had a great time!

Exceptional

Well kept Nothing to complain about

Staff and room was outstanding