Candlewood Suites Austin Airport by IHG

The entire hotel has a strange odor. It took 5 attempts to program cards in order for us to even access the elevators. When I asked if this is a common problem, I was told that this was the first time this had ever happened, even though the exact same issue happened to the guest just prior to me. The fact that you need a card to even use the elevators speaks to the fact that the area is dangerous.

Clean room

Location very good for us. Great breakfast. All expectations met!

Beds are comfortable, linens are nice. Lots of space to spread out suitcase / work. Shuttle works well; good driver. I thought breakfast was included, but it wasn’t. (Not this hotel’s mistake though). There is no restaurant at this hotel. But if you walk across the parking lot you can order breakfast at their sister hotel The Holiday Inn. The windows did not keep the constant traffic noise out. AC works good, but it’s loud (like at so many places nowadays).

Did not eat at the hotel. The amenities were there but spent time with my daughter seeing other things in the Austin area. Upon our check out, my daughter left her phone in the room. After calling the front desk, the man on duty went to check the room and found her phone. He then held it at the front desk until we returned to retrieve the phone. All in all, the entire staff was the most gracious and friendly staff. I will stay at the facility again when I'm back in the area. There were no issues with any of the facilities. I have no complaints to report against the property. The property is well maintained.

Very good

Always an amazing stay

Superb

Nice property without breakfast and coffee machine was broken but was working on it

Very nice staff and well kept hotel. Just wish breakfast was included and the pool was on property

Super clean and comfortable!

Exceptional

Love this place which is why we keep extending our stay 🤓 staff is the best, and overall hotel is such an awesome vibe!

Very good

Exceptional

The staff is amazing and welcoming. The property is clean and comfortable to be at.

Exceptional

Everything was awesome 10’s across the board. Staff and property was up to par. The cleaners need a raise one of the most sanitary hotels I’ve been at. The location is about 20 min from downtown which is perfect. Located right by Walmart and fast food places and a liquor store ( I’m from Louisiana so, lol))

Exceptional

Exceptional