La Quinta Inn by Wyndham Austin Capitol / Downtown

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one of the most horrible experiences i have ever had and i have spent 1000 of nights travelling, rooms was clean but most of the lights and plug in didn't work. the tv didn't work. the light in the bathroom was on the floor. someone busted the bathroom door and they did a bad job of fixing it . but seriously sad place to stay i was planning on two night in austin i cancelled my second night and went to a much nice place. .

This place is gross. A moment that was representative of the caliber of this hotel

Exceptional

The hotel needs some upgrades. Our toilet was no flushable. I had to reach in the bowl to make it flush. The AC unit has mold buildup around the framework. We can smell the moldy smell in the air. The carpet is really outdated.

Exceptional

The only thing I can truly say was good, was at least the ac worked.

The room was stinking, the property looked horrible. But the staff was amazing. They gave me a full refund and let me check out with no issues.

Everything was nice even during construction

Exceptional

Pictures are deceiving. In maintenance too but you have to pay for parking, they charged me 75 more for jus5 in case we smoke in room. We didn't even stay. Mold, dirty, just nasty in there

It was horrible & smelled nasty and dirty, restroom had hair on shower wall & toilet was dusty and dirty!

We unfortunately did not stay due to no hot water. We were told we would receive a refund upon canceling with receptionist and have reached out multiple times with no refund. While trying to resolve the issue regarding the refund the hotel went under a management change. The manager I spoke to a few times had a certain tone and was unwilling to help fix nor respond to any emails regarding the issue and proof of the agreement of the refund.

Bad

Good

Very poor

The room itself was just fine. Although I have no idea were these motels find there maintenance people but wow and I don't just meen this place. The building was being painted during our stay which was not a problem other the the backup alarm on the boom. The only thing I will say is that parking is not included with your stay. So there was a little sticker shock for the parking 35 a day. Other than that the place we surprisingly quiet for being down town.

Nothing Paying for parking Needs a lot of attention in the building Worst stay ever

Exceptional

Bad