Scottish Inns Austin Downtown

Ok

Great service Very Clean and quiet I'll be returning real soon

Big tv Air conditioner leaked water. I noticed when I went to adjust temp. Walked in water. Night shift desk person said they would look into it next day. I asked for towels to put down. Slept in damp environment and started sneezing when I woke up. Also top bed sheet had holes in it. Like cigarette burn holes

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Clean and quiet Slight musky odor

Room was way to dark, smelled like cigarettes, no smoke detector. I was transferred to another room because we had issues with the door opening to get in and out of room.

I liked the location. It was close to where I needed to be for my nieces memorial. The beds were completely comfortable. I definitely should have asked what kind of mattress that was because I need one. What didn’t I like? Where should I start? Well checking in took forever and she was so nonchalant. Housekeeping had a better attitude than her. She told me what room number I was in but she didn’t tell me how to get to it. I never stayed at a hotel and not be told “Room ___ is around the corner, on the far left and it’s gonna be upstairs” I drove around looking for the room number in the dark smh. I had a 3 hour drive and we couldn’t even freshen up or take a shower. I was not stepping into that tub, it was disgusting. There were crack dogs and meth heads standing all outside all hours of the night drinking and things. The door in the bathroom looked like someone or something was locked in there and trying to escape. There were burn marks all over the counters and floors and it was supposed to be non-smoking. When I did use the sink to wash my face and stuff, the water did not get hot. It was ice cold.

Attitude of management Charged me 20 for my sheets being dirty

Nothing Everything

Front Desk staff was really friendly Grown kids was running back and forward. You can also hear music being played way too loud all night long which felt like a night club. The walls was too thin and you can could also hear someone having sex. Some of the channels wasn’t working and Vending machines wasn’t working either for debit card

My bed was infested with roaches although it appeared to be clean and made up. The room had a roach infestation. Apart from that, the rooms looked renovated, modern and good looking for the price.

I loved the atmosphere and the staff N/A

Meh....

Competitive price and renovated rooms Slow drain (and a bit loud flush)

Parking is in back of hotel, there was a car junked with a flat tire, saw some homeless and drug use

Price Everything else

NOTHING Stunk to high hell of weed, ceiling screw from the likely gravity bong used to hot box the whole rom. Mattress was damp and sunken. Holes in the wall, missing fire alarm, poor ventilation, exposed 240V wiring, shoddy repairs on everything with peeling paint. Sink could barely drain. Free condom under the mattress, false advertising on the photos which do not reflect the quality of the motel itself. And the cream of the crop that kept me from returning, making me sleep in my car elsewhere to take photos of the place before I had to scram was when some drunk men decided to have a fist fight in the parking lot with a loose pitbull dog. Possibly had some firearms cause I heard a few pops on my way out.

I booked by accident at first looking at other hotels I reached out explaining what happened they said they would refund me the next day but never did , we decided to use the money we spent went to check the room out it didn’t have a door peep hole it smelled like smoke and it was a non smoking room and the mattress had holes like someone had cut it open

Staff!

Dirty