The Loren Hotel Austin

Many of the rooms face a very busy road, resulting in significant road noise. The hotel should have been built with soundproof windows but that is not the case.

The hotel was amazing. They welcomed us with a bag of goodies for our dog. Staff was incredible! We will be back💗

Perfect in every way!

Unfortunately, the overall experience did not live up to the expectations of a luxury hotel. The biggest issue was the noise. This was by far the noisiest downtown hotel I’ve stayed in while visiting Austin. It appears the building may have poor sound insulation, as outside noise was noticeable throughout our stay. The pool area was also disappointing. With only about 10 lounge chairs for a 106-room hotel, seating is extremely limited. When we arrived, there were no clean towels available, empty plates and glasses had not been cleared, and the entire area looked disheveled rather than polished. The staff was pleasant but not nearly as attentive as expected for a hotel in this price range. Service fell short in other ways as well. Later that evening, I realized I had forgotten toothpaste and called the front desk to request some. I was told it would be sent to the room, but it never arrived. Rather than call again, I went to bed, and my husband had to stop by the front desk the following morning to pick some up himself. The Loren has all the ingredients to be an exceptional luxury hotel—the design, rooms, and food are excellent—but it needs significant improvement in soundproofing, pool operations, housekeeping attention to detail, and guest service to justify its premium price.

The property was well maintained. The staff was courteous. The rooftop pool was small but functional. There was nothing wrong with our experience. It was just underwhelming compared to other 5 star resorts we have been to.

Awesome hotel. Clean, modern and well maintained.

Modern clean location Music late at night - loud beat 2:00 am

Incredibly friendly staff, breakfast at Nido was the best I’ve had in a long time! Would definitely come back.

The room was noisy from outside traffic but they did provide ear plugs however if you’re not used to using them they can be uncomfortable to wear. Hotel was excellent and staff was so nice! Will ask for another room facing away from the traffic next time

Gym was great. Restaurant had fantastic views.

The AC didn’t work. Set thermostat for 69 to sleep. Woke up and the room was 73. Too hot for me to sleep comfortably. I think there might be a motion detector element because the room was warm when we returned after being out for the day. I won’t be going back

n

Hotel shows some wear in rooms. Staff routinely provide less than complete answers to simple questions. Valet pretty quick must times.

Beautiful rooms, staff awesome. Pets allowed, spa onsite and coffee shop on site, fitness room, lake across the street. Love this place

Booked a studio suite and ended up on the 3rd floor next to the main road. Crazy noisy at night and in the morning coz the coffee shop is right there. Staff didn’t even bother to ask how the stay was, else this could have been a feedback at the front desk. The restaurant, Nido, was great as always, but never coming back to the hotel. Also, staff at the coffee shop was rude!

Beautiful from check-in to check out

Excellent property. West facing rooms are quite noisy late into the night, as to be expected in an urban area. Professional, attentive staff.

Great room, great location, lovely staff

Super nice hotel and area

Had a wonderful stay at The Loren. Our room and bathroom were large, clean and well appointed. The staff was so friendly and I love the pool! Room service was quick and delicious. My only concern was that the electric shade in our room stopped working.