Country Inn & Suites by Radisson, Beckley, WV

Pool was cold and dirty. Hallways had trash all through them. Not fault of staff im sure there were lots of teenagers without supervision running around at all hour. They do need to do a deep clean of entire hotel especially pool.

We went back to the front desk to get new linens but the longer we were in the room, the more disgusted we became. We were in the room less than an hour and decided this was not where we were going to stay and left to go book a hotel up the street for only $40 more. The shining light in this scenario was Brandon at the front desk. He was the most helpful, sweetest man possible given the situation he's dealing with. I would give Brandon 5 stars and the hotel 1.

The room smelled strongly of mold. The carpets and redshirt and headboard were stained. There were ants.

Location is fantastic.has lots of setting areas inside and out. The overall place needs some serious attention! There was an empty bottle in our room on the floor. TV was cracked at the base and the room phone couldn’t even be used. The elderly man working the front desk in the morning was just not nice or polite. The outside sitting areas need better maintenance.

It was pretty gross overall

I really like I recommend for everyone

Place was okay. More dated than anticipated. Wish the breakfast started earlier since we had to travel earlier than breakfast started. Pool was great for the kids

The guy at the counter when we checked in ignored us while he finished his phone call and conversation with another associate. Acknowledge with eye contact would’ve been sufficient enough. The pools were super cold Breakfast was decent.

No breakfast , their breakfast was a joke

Friendly staff and good coffee.

Everything was great

There were ants and flies all over the room, terrible experience and had to immediately leave.

There was no refrigerator when there was one advertised. Tv remote didn’t work. Bathroom was dirty, bed had fleas. Guy at the counter didn’t care.

The beds were comfortable, the issue we had was mold in the bathroom. The hotel had a humidifier set up.

It’s a nice choice in an area with lots of other hotels.

Dirty hotel. Smelled bad, everything was broken and nobody cared.

To start I’m no hotel snob, but this property definitely needs a deep clean and renovation. I’m unsure if other parts of the hotel are better and that’s why the reviews differentiate or what. When we stepped in the elevator, there were some sort of brown, wet, sticky stains on the floor. My room had a hole in the wall, dirty stained walls, floors weren’t clean, broken tile in the bathroom and hair in the tub. The TVs picture looked like I was watching tv from the early 90s. The beds were okay and thank goodness they were clean. The front desk guy was nice. We didn’t eat breakfast there.

This is the first time we ever booked at this hotel. The room condition was not to our liking. The room had a musty smell, candy papers on the floor, bugs on the floor, mold on the shower curtain, the toilet back was cracked, and the worst was curly hairs on the night stand. We did not stay and went to another hotel.

One room assigned was not made up. The other smelled like a smokers room.

Hot tub cemented over. Pool looked clean. Outdoor porch area needs facelift, it used to be hopping. Convenient to freeway. Included breakfast. Room was clean. Staff tried.