HomeTowne Studios & Suites by Red Roof Bentonville

The check in process went smoothly and the person was very friendly. The property was a bit run down. Seeing rust stains from the a/c units streak down the side of the hotel was less than appealing. We were surprised when we went in to find it cleaner than expected. Our room looked a bit run down. Rusty refrigerator stains on the countertop, rusty bathroom fixtures and water spots on the ceiling from a leak. The bed was clean. But the big thing we had issues with is that we found boogers on the wall. 4 to be exact, by the bed and one in the bathroom. Had I known this information before I booked. I would have found somewhere else to stay. Stress through the roof for me and my wife. We will not stay here again or recommend anyone else to stay here either.

There was a slight issue at check in but the employee (her name may have been Rhonda but not sure)was understanding and helpful. And being the mom who was 6 hours away I was very grateful for the support. Would definitely stay there again.

Great place for cheap

Everything was great

Room was clean, air conditioning worked fine, pleasant stay.

Clean courteous staff very helpfull best of all very reasonable on price simple registration process easy access middle of bentonville would recommend to any one

We got to our room, and the air conditioner did not cool properly. Called the front desk and the desk clerk came up immediately. She agreed with us that the unit was not working, offered to switch rooms for us but all she had were smoking rooms. We said we would move to a new room. She got back with us shortly and said she did the sniff test on the rooms she had available, and let us have the least objectionable one. Happily, the room we got did not smell like smoke at all, although the hallways on the floor did. We had a pleasant stay and were so greatful for the helpfulness of the desk clerk.

Marcia at the front desk is an absolute gem. My room didn’t have any issues, cleaner than expected! Very satisfied

The friendly staff. The amenities in the kitchen were not exactly very clean.

well maintained, quiet and suitable for a week long stay

For how cheap it is this place is great

Clean room, quiet, comfortable bed, clean interior of building. Parking was fine, folks in building were nice. Thanks,

Smooth check in, rooms are clean and smell clean, very affordable

The staff was very nice and helpful The only thing I didn’t like was the vending machine for sodas only took cash but the snack vending machine took cash and credit cards

It was a ran down place needs lots of work . Wasn’t worth the money we spent would like my money refunded

I’ll stay again and again!

Not very well maintained, staff kind of trashy. For a non smoking property there was a lot of smoking going on

This property reeked of weed so bad. We traveled with kids and could not stay due to the smell being so strong! It wasn’t just our floor it was in the elevator and lobby as well!

Clean The tv didn’t work and was never fixed while we were there.

The WiFi sucks . Can barely search a site without the page crashing or refreshing . On either end of the building the WiFi lags badly and it’s hard to connect to anything . Rooms are fairly clean upon arrival,parking is tricky and there is limited luggage carts . There is an elevator on site so if you need to take extra trips but forget about using the luggage carts because they don’t work. But easy check in, clean rooms , laundry on site , vending on first floor, and kitchenette provided . Just not good WiFi , if you’re planning to get any work done on a trip, this wouldn’t be a good stop to make .