Springhill Suites by Marriott Billings

Nice place to stay and good location.

Great place. Always seem to have a good experience at Springhill Suites. Front desk girl (think her name was Kayla) was super nice and deserves a raise in my opinion.

I booked through Expedia,I don't know who's fault i was but my room wasn't booked for the 2 nights. The hotel blamed expedia and expedia blamed the hotel. However I was moved from my room to another room. It was a hassle. I'm not sure who's fault it was but I gave it a 3.

My new favorite place to stay! Love the rooms. The staff is always very helpful and nice.

The room was clean and spacious for my family of 5!

The place is super clean the AC is great and breakfast was amazing

This place. New favorite

The property was clean and everything was provided at a typical hotel. The desk staff were very competent and friendly.

They didn’t make the beds or pick up dirty towels or give us clean ones as we stayed two nights. Nor did they empty garbage.

Everything Nothing

Exceptional

Breakfast was good not great. Facilities were excellent. Need more breakfast choices. Eggs were weird,didn't taste or look like real scrambling. Add grapes to the fruit choices.

Superb

Exceptional

Always clean. Beds are so comfortable. Friendly staff

Superb

The breakfast was exceptional for the overall cost of the stay. Made the whole experience very memorable N/A

Terrible experience. It was dirty, dust everywhere and smelled terrible. The hotel has dark energy to it.

Exceptional

But this fell below what I would expect from a Springhill suites. The pool was especially bad. I scooped out filter no less than 15 bugs, and there were hair clumps everywhere. I don’t know if maybe the filter was out or what. All I know is that it was dirty. The pool deck was also dirty, and there were no clean towels. In addition, the hot tub jets were not working. The breakfast was pretty good, although one day the eggs were burnt, and the next day the eggs tasted like they had three times the salt needed. When we come back, we’ll probably try it one more time because it’s a great location. So hopefully some of those things are just a fluke.