Quality Inn & Suites Bloomington University Area

My room was clean, quiet and everything worked. The breakfast was nice.

TV remote didnt work. Pool couldnt be used due to being under maintenance which was not stated anywhere on the web site or the confirmation. The only thing good about our stay was the poor front desk agent who was trying very hard to get us in a room that could actually be stayed in. It was obvious that he was not given any information about the flooded rooms. It was not raining and hadnt for a few days so I would guess those rooms had been flooded for days. The entire floor smelled like mildew and sewage.

Very clean, ac worked well. Breakfast could have had more gluten free options

The room had a musty smell and was otherwise not sufficiently cleaned as we found a clump of hair, used sock in the bathroom, and generally could use a pass with the vacuum. This matched with the cleanliness (or lack thereof) of shared spaces including the ice and vending area, too. By the time we got to breakfast, our expectations were pretty low. They had a waffle maker, cereal, yogurt, packets to make oatmeal, watery coffee, and hot biscuits and gravy with sausage links. I couldn't bring myself to try the gravy. The sausage was decent, and my biscuit was hard.

Looked good. I didn;t eat breakfast Nothing

Outdoor pool was advertised and promised. We chose this hotel for that reason. When we arrived pool was closed and was half filled only with filthy water. Reception informed us it had been closed for a month. The Manager confirmed this.

Staff was

Pool was green. Our air conditioner was leaking- the fix was a broken fan that was loud, so we turned it off and the floor was soaked. The sink leaked if you turned it on more than a dribble.

Everything was great would stay again

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No fridge in room; same breakfast every day, no variety; immediate neighborhood very pedestrian UNfriendly; clientele seemed to include many permanent residents, suggesting a city or county subsidized space. Surprised me.

I tried to be refunded because I wasn't happy with the stay there at all. There was body fluids on the headboard, discolored a/c unit from smoke, musty smoke smell, curtains hanging off the track, Marijuana smell in the hallways, security doors being propped open from easy entrance by patrons off the street, the service was crap, the food made me sick, and the staff didn't know where anything was. I needed extra pillows because the bed was super hard. It was just a bad time all around. Everything

The pool was under renovation which was bot mentioned on the site while we were booking

The hot tub spit out dirty grimy stuff

It smelled and had dirty carpet all over it

Nice selection of buffet breakfast foods, once we finally got to eat. All the hot food pans were empty when we arrived to breakfast area at around 7:45 am. My husband had to go find and tell the food service attendant. She was inattentive to keeping the foods filled and stocked. She was talking (hands free) on her cell phone the entire time we were in the breakfast room waiting for her to refill the empty serving pans, (and while she was working) which took over 30 minutes. Coffee was very weak and not very hot. My husband was not very happy as he was hungry and this delayed getting on the road early to continue our journey back home to Columbia, MO. Would definitely book there again as we were very comfortable in our room. Hopefully our breakfast experience will be better on the next visit??

The pool area was in poor condition. There were no towels and the pool itself was green and there was grit at the bottom. It really was in need of a good cleaning and needed repair. The room was okay but the window was in poor repair. The refrigerator was not very cold.

Rooms are very outdated and not very clean, staff was very friendly. Property needs a lot of maintenance and to be more clean.

The gentleman at the front desk was very pleasant. The beds were comfortable. Exterior looked run down. There was an abundance of pets in the hotel. The smell in the hallway was terrible. We spent $225 for one night, and didn't seem worth the price.

Not worth 100.00 a night, a bit run down and terrible breakfast