Extended Stay America Suites Boise Airport

Ac worked great! The bed was so hard, my husband and I both woke up with hurt backs. Also only 3 small pillows and when we asked for more they had absolutely none. The exit door on the side of the building kept being propped open with rocks when you'resupposed to have a key to use that door. We asked about it being a safety issue, they laughed and said they do it all the time. That was pretty concerning since our room was right by that exit door.

The staff is incredible

Convenience, and location. Loud neighbors, lumpy bed, SLOW wifi.

I was driving all the way from Las Vegas to Seattle and wanted to book a room in Boise which is halfway, I did so two days or three in advance and took my trip. After 12 to 13 hours of driving and reaching the hotel at about 1:30 in the morning the front desk person told me that his manager canceled my appointment. With no notice no notification no anything during my drive to let me know that I did not have a room to stop with my family and sleep overnight. This was a huge let down as they were not fully booked, they canceled my appointment or reservation to try to tell me they would sell me the same room for $50 more my reservation was for $152.54 and the front desk person told me he would tell me the same room for $210 or so. I was Furious so I told him no which I'm assuming they thought I would just cave in and pay the extra money. So my wife and I and my son continued our drive and drove through the night to get home as we wanted to just get home after we weren't going to get any sleep.

The staff is amazing

Exceptional

Everything really nice and clean

Breakfast should have a few more items

Clean and comfortable Property was good

Good

Noisy, Someone stomping around upstairs in the middle of the night. Gave us one double bed instead of two, a few snacks instead of breakfast

Superb

Superb

Outside grounds could have been better kept regarding trash and dog feces.

Good

Front desk staff was amazing they helped with whatever I needed during my stay!!

The smell, it was really loud. Some guests have zero respect for other guests. It was really just the worst we have stayed at. We were there for a funeral and they did end up taking care of us but it was not good.

Juanita was great but we will never stay there again, very loud and 1st room we had was awful. Juanita put us in a better room and was very nice. The smell, it was really loud. Some guests have zero respect for other guests. It was really just the worst we have stayed at. We were there for a funeral and they did end up taking care of us but it was not good.

Homeless, drunk and drug addicted people wondering around parking lot. Carpets were stained, beds were tiny and bathroom didn’t look cleaned. Left immediately and got a different hotel.

Yes