Battery Wharf Hotel, Boston Waterfront

The hotel was beautiful and right on the water. All of the staff were friendly and helpful.

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Everyone was pleasant and so helpful

Property location is convenient to attractions and restaurants. Staff are very professional and courteous.

It was lovely and nice and I think anyone would be happy there.

Property and room was very clean. The location was great, easy to walk to great bars and restaurants nearby.

The cleanliness and upkeep of the property. The rooms were very clean and spacious

Room was nice with a nice indirect water view ! Staff was excellent !!

Excellent Hotel near to North End

Everything was excellent! Especially the doorman, Mo. he couldn’t have been more helpful every day we were there. The room was very comfortable. I couldn’t be happier with this stay and will return to the Battery Wharf when we come return to Boston.

Great location

Amazing staff!

Very friendly staff. Great location to see the best of Boston. Room was nice and clean. I did find a few ants in the bathroom.

Great hotel and perfect location!!

Everything was great

Thank you to the staff for all your hard work and hospitality. I will definitely be recommending this place to others.

Beautiful hotel in excellent location

Great location, wonderful staff. Nice rooms would definitely book again.

Very clean, nice large room

To begin with, it should be noted that I’ve never written a negative review. However, our experience with The Battery Wharf warrants one. We arrived around 12:00 noon and were told no rooms were available. No big deal, as we understood it was a few hours before the check-in time. We were told we would be “placed in a queue” and they would text us when a room was ready. After never receiving a text, we returned to the hotel around 6:00 p.m. Luckily, our room was finally ready. When we got to our room, we were immediately hit with a disgusting smell. It was so bad that the bellman commented on it. He (and my husband and I) assumed we would be able to change rooms. We called the front desk and were told all rooms were sold out. The only help offered by the seemingly disinterested front desk clerk was to send housekeeping to “freshen things up.” Knowing that wouldn’t do any good, my husband and I went on a mission to buy candles that would hopefully mask the nasty smell. It’s a good thing we did! After coming back to our room 90 minutes later, the smell was still just as strong. Who knows if housekeeping even came by. To add insult to injury, someone else’s hair was on the shower floor. I’ve stayed in hotels that were 1/2 the cost of this hotel but I’ve never had to stay in a room that nasty. At $421 a night, we expected at a clean room at the very least. We will never make the mistake of staying there again!!