citizenM Boston Back Bay
408 Newbury street, Boston, MA, MA 02115, US
About citizenM Boston Back Bay
Prime Location citizenM Boston Back Bay in Boston offers a central location with stunning city views. Fenway Park is a 16-minute walk away, while the Boston Museum of Fine Arts lies 0.8 mi nearby. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, iPads, and city views. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Dining and Leisure The hotel includes a fitness center, restaurant, and bar. Amenus and Activities A buffet breakfast with vegetarian, vegan, and gluten-free options is served daily. Additional amenities include a lounge, elevator, and boating in the surroundings. Guest Satisfaction Highly rated for its location with a view, room comfort, and convenient location.
Amenities
- 24-hour front desk
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Hotel policies
- Pets
- Not allowed
- Parking
- No self-parking on-site
- Wi-Fi
- Free
- Breakfast
- Available for a fee
- Minimum check-in age
- 18
- Desk in room
- Yes
Summarized with AI from the hotel's website and our supplier data, checked October 2026. Policies change and this may contain mistakes, so confirm with the hotel before you go.
Reviews
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The technology was great in the room however it was small and the thing we did not like is it was not that clean, we found a stain on the pillow, hairs on the bed and shower and the trash can was so small.
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The super modern high tech window curtains did not work. Alerted staff to no avail.
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Mistakes and technical problems will happen, that's unavoidable. It's how you address them that matters. And in this case, it seems no meaningful attempt was made to fix a basic part of the room, or to get me into another room. Even worse, there was zero communication.
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Exceptional
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Just be prepared for small rooms! Worth it to “splurge” for a preferred view.
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Such a great, comfy vibe. Loved staying here!
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Superb
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Exceptional
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Didn't have breakfast. Coffee was great. It had a modern facility feeling. The check in and check out was smooth and great. Working space was great. Rooms were small. Iron had to go and do it in a common place. Price was too much
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Exceptional
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Clean, comfortable and convenient. My top choice when staying in Back Bay
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Bigger gym
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Good stay clean just tough to park if you have car
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Exceptional
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Superb
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Good
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Exceptional
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Location.
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Pleasant
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Would stay again
Frequently asked questions about citizenM Boston Back Bay
Does citizenM Boston Back Bay have free Wi-Fi?
Does citizenM Boston Back Bay offer parking?
Does citizenM Boston Back Bay have meeting spaces, conference centers, or conference rooms?
Does citizenM Boston Back Bay have a fitness center?
Where is citizenM Boston Back Bay located, and how walkable is the area?
How do I see the rate for citizenM Boston Back Bay?
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What's nearby
- Boston University 0.6 mi
- Museum of Fine Arts Boston 0.6 mi
- Massachusetts Institute of Technology 0.8 mi
- World Wide Web Consortium 1.0 mi
- TD Garden 1.9 mi
- Boston Convention and Exhibition Center 2.1 mi
- Harvard University 2.3 mi
