Members-only rates
4.7 / 5 Excellent

citizenM Boston Back Bay

citizenM Boston Back Bay
citizenM Boston Back Bay – Boston, MA
citizenM Boston Back Bay – Boston, MA
Check in 2:00 PM
Check out 11:00 AM

About citizenM Boston Back Bay

CitizenM Boston Back Bay features a fitness center, shared lounge, a restaurant and bar in Boston. This 4-star hotel offers a 24-hour front desk, luggage storage space and free WiFi. The property is 1.5 miles from the city center and a 16-minute walk from Fenway Park. At the hotel each room has a private bathroom. A buffet, vegetarian or vegan breakfast is available at the property. Popular points of interest near citizenM Boston Back Bay include Massachusetts Institute of Technology, Boston University and Boston Museum of Fine Arts.

Amenities

  • 24-hour front desk
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Express check-in / check-out
  • Luggage storage
  • Multilingual staff
  • In-room microwave
  • Spa / sauna
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.7 / 5
Excellent 2839 reviews
  • Engine customer Jul 2026

    Great place to stay while in Boston. In walking distance of Fenway Park

  • Engine customer Jul 2026

    Perfectly designed room with nice tech features. Automatic Blinds blackout the room completely. Comfy bed. Very clean and new. Roof deck view is incredible.

  • Engine customer Jul 2026

    Clean room, lots to do in the area

  • Engine customer Jul 2026

    Room and view were amazing! Extremely clean hotel with a unique vibe compared to the average hotel. 10/10 recommend!

  • Engine customer Jul 2026

    The room was clean and just what we needed. The breakfast and coffee is expensive. It looked good, but we passed. Good location and had fun. We will stay here again. Staff was excellent. Helpful, kind and cheerful.

  • Engine customer Jul 2026

    Always efficient, reliable and a comfy sleep!

  • Engine customer Jul 2026

    lovely hotel

  • Engine customer Jul 2026

    Only downside, the rooms are too small.

  • Engine customer Jul 2026

    Love the atmosphere. Everything was excellent!

  • Engine customer Jul 2026

    Tiny room, lukewarm water,

  • Engine customer Jul 2026

    I had an amazing 2 night stay. The hotel was clean, it was a funky and fun space, I enjoyed a beautiful view from my bed, and slept wonderfully both nights!

  • Engine customer Jul 2026

    Room was clean and I appreciated the early checkin

  • Engine customer Jul 2026

    This second time staying at a CitizenM the first in Zurich, yet again the hotel met my needs and was perfect for my World Cup stay in Boston. The rooms whilst a little snug are always clean and I like the layout which are perfect for solo or couples.

  • Engine customer Jul 2026

    This hotel was conveniently located but everything else was a bit of a nightmare. You have to ride an elevator to check in, then a different elevator to your room. The room was like a dorm or ship's berth and exactly as wide as the bed is long. The bathroom sink is in the room and you walk between it and the shower whenever you enter/leave the room. There were no drink cups of anything in the room at all. Check in and out is via a tablet in the 2nd floor lobby, attended by an un attentive helper. I hope to never stay in one of these citizen hotels again!

  • Engine customer Jul 2026

    Nice hotel, and a good location, but keep in mind that the rooms are very small. We didn’t find the beds too comfortable but that could just be our taste.

  • Engine customer Jul 2026

    The bathroom had hair in it on the shower floor, when I walked in first time. Otherwise room was clean and well kept. Great cafe. And rooftop. Nice location

  • Engine customer Jul 2026

    Close to Fenway Park.

  • Engine customer Jun 2026

    Amazing location

  • Engine customer Jun 2026

    I was extremely delighted with my stay at Citizen M Boston Back Bay! Our room was much bigger than I had expected, so that was the first surprise. It was very easy to get to from the airport, too, as I just took the Logan Express bus to Back Bay which was free and dropped my off just down the street from the hotel. The hotel is very modern, fun and hip with amazing artwork and decor. The room had huge windows overlooking the city and black-out blinds which were useful because we needed to sleep during the day. We were so close to many restaurants and shopping - the location was ideal! Just a short walk to Boston Commons. We will definitely be back!

  • Engine customer Jun 2026

    Clean room and great staff. The food options were wonderful

Frequently asked questions about citizenM Boston Back Bay

Does citizenM Boston Back Bay have free Wi-Fi?
Yes, citizenM Boston Back Bay offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does citizenM Boston Back Bay offer parking?
On-site parking is not listed at citizenM Boston Back Bay. Public parking may be available nearby.
Does citizenM Boston Back Bay have meeting spaces, conference centers, or conference rooms?
citizenM Boston Back Bay does not list dedicated meeting or conference facilities. For business event venues in Boston, see business hotels in Boston.
Does citizenM Boston Back Bay have a fitness center?
Yes, citizenM Boston Back Bay features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is citizenM Boston Back Bay located, and how walkable is the area?
citizenM Boston Back Bay is located at 408 Newbury street, Boston, MA MA 02115. With a Walk Score of 98, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

Map of points of interest near citizenM Boston Back Bay
  • Boston Marathon bombings 0.5 mi
  • Boston University 0.6 mi
  • Museum of Fine Arts Boston 0.6 mi
  • Massachusetts Institute of Technology 0.8 mi
  • World Wide Web Consortium 1.0 mi
  • Boston Marathon 1.3 mi
  • TD Garden 1.9 mi

Why no public rates?

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