Residence Inn by Marriott Boston Downtown / South End

Room was clean, updated, and comfortable. Staff were very friendly. Felt safe. Would definitely stay again.

Very convenient for families. Buses just outside the front door, food works across the road and rooms have good kitchenettes. Kids loved the daily breakfasts!! Staff were friendly and the rooms were clean. Would stay again!

Great spot

Staff was very friendly and responsive. The suite was immaculate with a fantastic view of the baseball field. Very convenient for the college area and the best breakfast buffet we’ve ever had.

Great overall but parking expensive

Kind, helpful staff, it felt clean and safe

I was attending a conference at Northeastern University and it was a convenient walk to the campus. The hotel provided breakfast in the morning and the stay was comfortable. The staff was friendly and helpful!

Good experience!! Thank u

Clean room with great air conditioning. Kitchen had a few nice touches like salt and pepper and an empty jug for water. Nice size with a place to eat and separate couch area. Nice breakfast spread with different hot dishes each day.

Although we got pre-continental breakfast that was included with our booking, the lack of seating was a concern as we had to stand and wait for people to leave before we can sit, or grab an extra chair. The bagels or toast or food wasn’t really available once it was done, the coffee was empty and wasn’t refilled till after we even ate. Some of the folks at the front desk were on their phone way too much and there wasn’t very much customer service. I think the guys at valet were the nicest of anyone. Will certainly not be staying there again and will be writing to corporate for sure.

Room was clean and the parking on the street was very accessible. That was probably one of the biggest advantages - easy street parking if you have a car. (Free on the weekends, otherwise 2 hours on weekdays before moving to another location on the street.)

Room was lovely, neighborhood was nice, and breakfast was a good selection.

This residence has excellent kitchen supplies and it is clean. The Tropical grocery store is conveniently in walking distance. Just across the street. Copley Square Convention Center is only one short bus ride & one metro stop away. A 30 minute trip to the Logan airport shuttle.

The room facing the main street tended to be noisy due to traffic, including buses and vehicles playing loud music. That said, it’s otherwise a solid hotel with good value. Free street parking is available nearby if you prefer to avoid the hotel’s expensive parking fees.

Breakfast

Expedia emailed an advertised rate of $25 for overnight parking but when I arrived the hotel charged me $55. Also, the shower had almost zero water pressure. It literally trickled out of the shower head. Very disappointing stay

I didn’t like that the parking was not included in the stay, very pricy just to park overnight.

Great all around stay

Staff very helpful and friendly

Rooms very big with amenities and breakfast was very tasty