Best Western Brentwood

Exceptional

This hotel was really nice. The rooms were large, and the layout was efficient. It was a quiet, pleasant stay.

Superb

Good hotel

Not good

The room was very big. The beds were comfortable. Everything was clean. While the room was very big the TV was so far away because of it. It seemed warm even when we turned down the ac. The breakfast was good but would prefer a waffle maker over the automatic pancake machine.

Nice spacious suite Breakfast area tables needs to be cleaned once guests are done with their meals and serving utensils to be placed in site

Very good

The staff was very helpful.

Bad

Exceptional

…

The room was really big. Lots of room to move around.

Very good

Clean staff and breakfast parking everything great

My air conditioner went out. I had to stay two days at the hotel. My floor was wet. Seemly was a leak underneath the carpet and I feet and sock were soaked.

The location being close to the highway and secluded. Plenty of parking. Unique having three buildings. The breakfast was good as well as the overall hospitality! Plenty of space inside the double King room, almost as if it could be a studio apartment! The hotel was also in a great neighborhood which is definitely a plus!!! The elevators not working, but the steps were comfortable going up and coming down.

$100 hold for damages seems high

Was clean, comfortable and staff were nice, especially AM breakfast people

We arrived at 2 pm, check in time was 3, and the lovely woman at the desk was able to find us a room that was just cleaned. Upon entering, we were almost knocked over by the smell of Fabuloso cleaning solution. Tried to open the windows but they were screwed shut. So we asked for another room and ended up in the "suite". It had minimal odor but for two bedrooms plus a living room there was only one small window with heavy drapes that let in minimal light. There was no art on the walls and no carpet. But at least the Fabuloso smell was minimal! The breakfast was the same each day with the scrambled egg product that is a homogenous yellow color and sausage, fruit and bakery products. Average. The main hall also had a mild Fabuloso odor. We called the hotel the Fabuloso Hotel! On the good side, the nice woman at the desk was lovely and as helpful as she could be. However, we would not return due to the excessive cleaning product smell and no ventilation.