Hilton Garden Inn Buffalo Downtown

Room was clean. Staff were very kind and helpful. Breakfast was great. Bar had a nice atmosphere. Parking was very easy. We would definitely recommend staying there. Not a bad thing to say about our stay. 🙂

We had no AC in our deluxe suit and were given so many stories saying it was the whole hotel (we had 2 family members stay in 2 different rooms and their AC’s worked) then told no maintenance was on staff. Then they didn’t answer the phone. Our room hit 79 degrees. That was so uncomfortable finally at 1:30am we were offered to move to a king room and they would bring 3 roll a way beds…. I asked if the rooms ac worked they said they were not sure and couldn’t check. We did not move as we had no idea if it would be any better. Very disappointed with Hilton

The hotel was lovely. Our room was really spacious and the bathroom was huge. People were friednly

The hotel was conveniently located near Key Bank Arena and Canalside. The pool was nice. Our room was clean and spacious.

The room was very nice

Exceptionally helpful and welcoming staff. Rooms and bathrooms are a little dark and dated.

For the price I paid it wasn’t worth

There isnt a,whole lot of amenities for offer there. The staff was great. House keeping came by the room early and we weren't ready to go out. I asked the housekeeper if they could come back. She said she will try but never made an attempt to come back. That was no biggie. There is no breakfast included. I even got breakfast with my stay at a,Hilton in nyc. No complimentary coffee offered in the lobby. That is a,basic hotel offering.

Staff was super helpful

We only stayed at the Hilton for one night but we enjoy it. The staff were very helpful and friendly. Will be staying here again.

Not free pap and Water in the room isn’t free

Staff was wonderful, room was spacious and clean. However, the location was in a less desirable location.

I loved the property. It was very clean. N/a

Clean room not too many options for eating outside.

N/a Parking

everythng was great. The location and the staff were awesome. The Room was clean and I would stay there again. There is nothing I can think of. The stay was short and great.

Helpful and friendly staff. Clean and well maintained facilities

This hotel is pretty good. Room was clean, if uninspiring. Staff were friendly and quick. For the price it would be nice to have waters, coffee in the morning, and breakfast included. Nickel and diming us for water and coffee is nuts.

Stayed one night for a conference in the hotel. Nice big rooms, shower worked well, ironing board and iron. Windows. Black out curtains would have been nice. There were only privacy curtains. But I was so tired it did not matter.

Room was clean, great location. Sad i forgot my water bottle in the room.