Super 8 by Wyndham Camp Springs/Andrews AFB DC Area

I didn’t have breakfast at the facility At this location I was there as a mystery shopper to report how the room in the hotel was, and I can say that I was disappointed the sheets were a little dirty. The room was fairly clean. The location was OK. The doors wasn’t secured enough and I had a smoke room so that was convenient hose in the wall was noticeable. It looks like it drove hotel so this week because in this convenient for those that’s in that location but it’s not good enough for businesses or business people or traveling people because it doesn’t meet the standards of being a 3.5 or better. The rating for me for this hotel would be 2 1/2 stars. Staff was very nice however the hotel rooms doesn’t look like the photo that they show online.

There's one staff member that is completely disrespectful. Calling me trouble names but cause of my sexuality. She tried to put me out because I was using the towels to soak up water in the bath. I had to call the police and a lawyer

Location Room was dirty floor wasn't swept or moped ac filters was dirty bathroom faucet kept running shower curtain was ragged chair was filthy and stained

Stinky Stinky

It was clean The bed made noise when you sat or laid down

Nothing Nothing

The front area was clean. The rooms are out dated

The experience was good. For the price it was perfect, just the wifi was in and out alot

Clean room Nothing

Nice room Nothing

Hotel online advertising

Upon my arrival the desk clerk had stepped out but returned quickly. At first he couldnt find my reservation but after I provided the confirmation number he was able to find it. Checking in my room was easy I found it with no problem and the room was clean. I only stayed one night so things were good up about 1220p the next day. The housekeeper knocked on the door and asked about checkout o provided the information about my checkout was not until 1p. She quickly responded no no checkout at 1 we have no 1pncheckout time it's 11, 1130, 12, 1230 no 1p checkout. She was very rude and disrespectful as I again explained that I was given a 1p checkout. At this point I was aggravated and said ok no problem let me get my stuff and I will leave. She asked how long I said give me 10mins to get my stuff and get out, at this point I'm thinking maybe I read the checkout time wrong. The housekeeper says something that I couldn't understand except police and I looked at her and said excuse me did you say police she said si police and she then starts calling someone and walks away with her cart still in front of the door. I gathered all my belongs or at least I thought I did and left. A little bit later I found my request for the 1p checkout and was like I knew it was for 1p and that housekeeper was very wrong in her actions. I also discovered that Ieft my phone cord and charger in the room but I was so upset that I didn't return to retrieve them. The staff should be better trained and they need to UNDERSTAND what people are saying to them, this was definitely not my best stay there. ^^^^° read above

Bathroom is good. Not enough soap.

Great beds Little bit noise.

Nothing

Yrp Tv

Parking spaces. I booked for no smoking room but they gave me a room strongly smelled sigarate. The lites were very dim. The furniture and appliances were very used. During booking I had an option to book 2 rooms in one unit but they gave me one room in one unit.

The room The staff was rude

Nothing at all. The African at the front desk was gone for an hour and when he finally appeared, delaying my check in that never happened. He was eating and dozing off. He was very rude and his service is horrible. I’ve stayed at this same hotel on numerous occasions when I’m in the DMV for work. It’s convenient and inexpensive for me which I liked despite the hotels ratings and low budget. However, because of this last experience that left me couch surfing after getting off from a long days work and his rude self would not accommodate me and kept threatening me, I will never stay at this establishment again. Nothing at all. The African at the front desk was gone for an hour and when he finally appeared, delaying my check in that never happened. He was eating and dozing off. He was very rude and his service is horrible. I’ve stayed at this same hotel on numerous occasions when I’m in the DMV for work. It’s convenient and inexpensive for me which I liked despite the hotels ratings and low budget. However, because of this last experience that left me couch surfing after getting off from a long days work and his rude self would not accommodate me and kept threatening me, I will never stay at this establishment again.

Shit motel Staff is ass mean except for one I wish I knew her name